22 January 2017
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Apprentice resume

Karen Brown
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com 


PERSONAL SUMMARY

A hard working and highly motivated young person who is looking for an apprenticeship that will involve working on real projects with real responsibilities. Karen has superb interpersonal skills and the ability to present herself professionally both face to face and over the phone. She always has a positive outlook, can bring ideas to life and has experience of supporting staff in a wide variety of key roles. As a self-motivated individual she is keen to progress in the world, and is seeking an opportunity to earn while she learns. Right now she is looking for the next step in her career, one that will come with accountability and the possibility of full time employment.


CAREER HISTORY

APPRENTICE – January 2010 - present
Employers name - Coventry
Involved in gaining essential work experience by working with fully qualified operatives whilst at the same time also attending college in order to gain the qualifications needed to progress onto a permanent role.

Duties;

  • Carrying out administrative duties.
  • Keeping the work area clean and tidy.
  • Dealing in a professional manner with incoming telephone enquiries.
  • Speaking to customers and dealing with their queries.
  • Identifying customer needs and responding to them quickly.
  • Carrying out reasonable additional duties as and when required.
  • General administration duties like filing and photocopying.


TRAINEE – May 2008 - January 2010
Employers name - Birmingham

CASHIER – July 2007 - May 2008
Employers name - Birmingham


KEY SKILLS AND COMPETENCIES

Professional

  • A flair for identifying and solving problems.
  • Working as part of a team.
  • Ability to work under pressure.
  • Good communication skills.
  • Experience with Microsoft Word and Excel.Good literacy and numeracy skills.

Personal

  • Not afraid to ask questions, learn new skills and speak up.
  • Having a genuine interest in other people and willingness to help.
  • Willingness to learn new skills.
  • Ambitious with genuine desire to learn and achieve.


AREAS OF EXPERTISE

Office procedures
Handling responsibility


ACADEMIC QUALIFICATIONS 

Central Birmingham University – Teaching Degree 2003 - 2007
Aston College - HND 2001 – 2003
Coventry School; O levels Maths (A) English (B) Geography (B) Physics (A)


REFERENCES 

Available on request.
 



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