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PERSONAL SUMMARY
A well organized administrator from a clerical background with invaluable experience in providing administrative and clerical support. Highly focused with a comprehensive knowledge and understanding of various roles such as office administration, customer service and patient services. A consistent track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing productivity, all to tight time scales and within budget.
Easy going by nature and able to get along with both work colleagues and senior managers, currently looking for a suitable position as a Clerical Officer.
WORK EXPERIENCE
CoventryCentral Office Supplies – Coventry
CLERICAL OFFICER June 2008 - Present
Providing business support and administration support to meet organization needs. Responsible for clerical support duties including: photocopying, typing, filing, post, telephone answering etc.
Duties:
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Typing reports, minutes, agendas, forms, letters, invoices, memos, statements.
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Answering the telephone and dealing with enquiries.
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Distributing incoming and outgoing post and information to relevant parties.
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Chasing unpaid invoices.
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Preparation and distribution of minutes and agendas etc.
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Recording office expenditure and managing the budget.
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Ensuring adequate staff levels to cover for absences and peaks in workload.
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Recording office expenditure and managing the budget.
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Ensuring that there is an adequate supply of stationery/stock within the office.
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Photocopying documents as required and circulating as directed.
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Maintaining filing systems.
KEY SKILLS AND COMPETENCIES
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Developing & implementing new administrative systems.
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Can undertake routine typing and filing duties as appropriate.
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Maintaining effective working relationships with colleagues.
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Strictly following office and company policies and procedures.
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Ability to accurately maintain relevant recording and information systems.
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Able to type reports and correspondence for senior managers.
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Able to assist in the recruitment of new staff, sometimes including training and induction.
ACADEMIC QUALIFICATIONS
BA (Hons) English Literature
Nuneaton University 2005 - 2008
A levels: Maths (A) English (B) Technology (B) Science (C)
Coventry Central College 2003 - 2005
REFERENCES
Available on request.
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AREAS OF EXPERTISE
Administrative duties
Clerical support
Customer Services
Secretarial tasks
Diary management
Typing, minute taking
Health & Safety issues
PROFESSIONAL
RSA II
ECDL
PERSONAL SKILLS
Understanding confidentiality
Organised and efficient
IT skills
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