Christine Graham
Hiring Manager
Dayjob Ltd
120 Vyse Street
Birmingham
B18 6NF
12 June 2014
Dear Ms Graham,
I would like to apply for the Customer Service position that you advertised yesterday on the Dayjob.com website.
I feel I have what it takes to fulfil the requirements of your position, as for the last three years I have been working in a very similar role.
My knowledge of Customer Service enables me to provide the highest level of support and advice to customers. I can empathise, understand and be patient with customers, but at the same time be firm and business like when required. As a superb communicator I have a bubbly personality, polite telephone manner and professional tone of voice. In addition to this I am also a quick thinker who is highly observant and who can remain composed when juggling several enquiries at once.
I listen more than I speak.
As you can see from my enclosed resume I have a track record of resolving customer disputes, tackling problems methodically and inputting information into computer database systems. With my present employer I am involved in determining the urgency of an enquiry, recording call information on bespoke systems and generating new referrals out of existing customers.
Currently, I am looking for a permanent full time role with a company like yours that offers real future career progression opportunities.
I am available on my mobile to further discuss my application and eagerly look forward to hearing from you in due course.
Yours sincerely,
Your name
Address 1
Address 2
Tel: 0044 121 638 0026
Email: info@dayjob.com
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