Operations manager resume

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Karen Brown
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

A versatile, focused, and motivated individual who’s vision of success is to rise above the competition in every way. Karen has a long track record of ensuring that the day-to-day operations of a business run smoothly. She is comfortable with working through others to achieve results, and is someone who will bring fresh ideas and a great deal of talent to your company. Her greatest strengths are her ability to direct others, make timely decision and ensure that processes run at maximum efficiency. All of these are traits that will ensure that she plays a key role in your future success. Right now she is looking to work for a company that has an environment which encourages team work, energy and creativity.

CAREER HISTORY

OPERATIONS MANAGER – January 2010 – present
Employers name – Coventry
Responsible for leading, directing and managing all site operations to ensure consistently high levels of service, profitability and compliance.

Duties;

• Managing all aspects of business operations.
• Participating in the recruitment and staff selection process.
• Planning and coordinating project work.
• Handling the logistics of the organisation.
• Preparing budgets and inventories.
• Overseeing the supervision of employees.
• Ensuring that staff are smart and professional in their appearance at all times.
• Making sure that all fleet vehicles are operating and maintained in a safe condition and cost effective manner.
• Ensuring that each department operates in compliance with all legal requirements.
• Keeping abreast of emerging technology changes and innovations.
• Conducting annual performance reviews of all staff.
• Maintaining a clean, professional and safe working environment.
• Keeping an eye on the operational budget.

ASSISTANT MANAGER – May 2008 – January 2010
Employers name – Birmingham

CASHIER – July 2007 – May 2008
Employers name – Birmingham

KEY SKILLS AND COMPETENCIES

Operations Management

• Ability to plan, organize and manage multiple projects and set priorities.
• Ability to manage operations within budgetary constraints.
• Knowledge of budgeting processes and an awareness of profit and loss concepts.
• Exceptional problem solving skills.
• Superb organizational and administrative skills.
• Can work within an ambiguous and fast-moving environment.
• Producing Operations manuals which define how the business is to be run.
• Implementing quality management and regulatory compliance strategies.
• Clearly communicating instructions and information to staff.
• Encouraging, identifying and developing best practice strategy.

Personal

• Excellent listening and empathy skills.
• Willing to work rotating shifts, weekends, and holidays.

AREAS OF EXPERTISE

Business Operations
Project Management
Fleet Management
Process Improvement
Resource Planning
Organisational Development
Office Management
Staff Training

ACADEMIC QUALIFICATIONS

Central Birmingham University – Management Degree 2003 – 2007
Aston College – HND 2001 – 2003
Coventry School; O levels Maths (A) English (B) Geography (B) Physics (A)

REFERENCES

Available on request.

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