Retail sales associate resume

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

A talented individual who will bring her sales talent, fashion sense, and passion for clothing to your company. Maxine has a proven track record of success in sales and possesses the ability to coordinate a high level of activity under a variety of conditions and constraints. She is service oriented, has superb presentations skills and will always maintain a professional image through her appearance and dress. As a winner who won’t take no for an answer she will consistently exceed your expectations. On a personal level she is willing to work a flexible schedule that includes weekends and holidays. On a physical level she has the strength to reach, move, and handle merchandise in both high and low areas. She has experience of working in a high pace upscale retail location, and has the high ethics standard, integrity, discipline and company loyalty that you are looking for in a candidate. Right now she is looking for a suitable position with a company that offers its staff superb career opportunities, job enrichment and a supportive work environment.

CAREER HISTORY

RETAIL SALES ASSOCIATE – January 2010 – present
Employers name – Coventry
Responsible for creating a sales environment that enhances the buying experience. Also in charge of driving the full sales lifecycle, from initial contact to demonstrations and sale.

Duties;

• Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
• Assisting customers with questions, needs and purchases.
• Attending weekly sales meetings.
• Cultivating successful relationships with retail customers.
• Completing each transaction in a quick and efficient manner.
• Leading all social media sales initiatives.
• Cleaning shelves, counters, and tables.
• Greeting each customer that comes into the store in a warm manner.
• Identifying customer requirements.
• Preparing merchandise for display.
• Assisting customers with purchase decisions.
• Assisting in physical inventory counts.
• Implementing all visual merchandising standards.
• Setting up merchandise on the sales floor.
• Making sure that customers receive receipts on all purchases.
• Helping customers try on or fit merchandise.
• Watching out for loss prevention through leakage and theft.

TRAINEE SALES ASSOCIATE – May 2008 – January 2010
Employers name – Birmingham

CASHIER – July 2007 – May 2008
Employers name – Birmingham

KEY SKILLS AND COMPETENCIES

Sales

• Comprehensive knowledge of sales techniques and best business practices.
• Providing insights into consumer behaviour.
• Able to work in fast paced environment.
• Maintaining high visibility and energy levels on the shop floor.
• Extensive sales software knowledge.
• Ability to sit, stand and walk around for long periods of time.
• Computer proficiency in Microsoft Word, Excel and Outlook.

Personal

• Enthusiastic attitude in person and over the telephone.
• Natural ability to communicate with others.
• Ability to interact effectively at all levels of an organization.
• Can easily make connections with various kinds of people.
• Displaying a professional and unbiased manner at all times.
• Can bend, twist, and stand to perform job functions.
• Able to adapt to the immediate or unforeseen challenges.
• Detail orientated and consistently accurate.
• Can quickly learn new processes.

AREAS OF EXPERTISE
Retail merchandise sales
Complaint resolution
Business retention
Solution selling techniques
Performance marketing

ACADEMIC QUALIFICATIONS

Central Birmingham University – Marketing Degree 2003 – 2007
Aston College – HND 2001 – 2003
Coventry School; O levels Maths (A) English (B) Geography (B) Physics (A)

REFERENCES

Available on request.

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