Karen Brown
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

A friendly, courteous and professional sales professional who is more than able to become a company’s ambassador and present its products and services in as positive a light as possible. Karen is a highly motivated self-starter who will always be committed to providing customers with the most effective and cost-efficient solution to meet their individual needs. She is persistent, customer oriented and possesses a high sense of urgency. As a seasoned sales professional with a strong record of sustained success, she has excellent communication and interpersonal skills. Right now she is looking for a suitable position with an established company that is looking to recruit talented sales people.

CAREER HISTORY

SALES REP – January 2010 – present
Employers name – Coventry
Responsible for providing the first line of sales representation on the shop floor. Also involved in liaising with other sales and marketing staff to determine the best methods of promoting the company’s products.

Duties;

  • Dealing with all customer queries, efficiently and effectively.
  • Finding out about a customers preferences and needs.
  • Keeping sales floor uncluttered.
  • Advising customers about delivery schedules and after-sales service.
  • Identifying prospective customers.
  • Quoting and negotiating prices and credit terms.
  • Loading and unloading stock into storage rooms.
  • Resolving any customer issues so that they leave happy.
  • Building strong relationships with customers.
  • Accurately completing all sales paperwork.
  • Presenting vouchers to customers.
  • Updating customer databases.
  • Demonstrating products to customers.
  • Cold calling potential customers.
  • Working on telemarketing campaigns.
  • Gathering information about competitors.
  • Attending sales appointments at a clients premises.
  • Monitoring sales trends.
  • Recording orders and sending details to the sales office.

TRAINEE SALES REP – May 2008 – January 2010
Employers name – Birmingham

CASHIER – July 2007 – May 2008
Employers name – Birmingham

KEY SKILLS AND COMPETENCIES

Sales

  • Impeccable customer service skills.
  • Selling new products and services.
  • Comprehensive understanding of the company’s products, markets and competitors.
  • Cultivating relationships with decision makers.
  • Superb reading, writing, and mathematical skills.
  • Ability to influence decision makers.
  • Working knowledge of Microsoft Office applications.

Personal

  • Ambitious, confident and able to take the initiative.
  • Ability to remain standing and walk around for long periods.
  • Willing to work flexible hours including late nights and weekend.
  • Possessing a valid driver’s license along with a good driving record.Self-confident.

AREAS OF EXPERTISE

Selling Techniques
Closing Sales
Marketing
Customer Service

ACADEMIC QUALIFICATIONS

Central Birmingham University – Marketing Degree 2003 – 2007
Aston College – HND 2001 – 2003
Coventry School; O levels Maths (A) English (B) Geography (B) Physics (A)

REFERENCES

Available on request.

 

 

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