120 Vyse Street
Birmingham B18 6NF
T: 0870 061 0121
M: 0777 000 0000
A smart, conscientious and customer focused shop assistant with extensive experience of selling, stocking and ordering merchandise in a retail and sales operation. Able to converse in a courteous and polite manner. Always paying specific attention to detail, and having a approachable, cheerful and friendly attitude. Currently looking for a suitable shop assistant position in a exciting retail outlet that offers significant opportunities for career progression.
High Street Retail Shop
SHOP ASSISTANT - May 2008 - Present
Responsible for maximising sales and providing excellent customer care to shops customers. Constantly working to develop and increase sales under the supervision of the Shop Manager.
Operating the tills, including cashing up and completing paper work at the start and end of shift.
Assisting customers in the selection and purchase of items.
Completing sales sheets at the end of the day.
Ensuring that the shop counter is always manned.
Processing cash and credit card transactions accurately & efficiently.
Managing the till, taking money from customers and hanging out receipts.
When required wrapping up purchased items for customers.
Following policies & procedures relating to cash & stock handling.
Checking the inventory listing with actual stock on the shop shelves and reporting and discrepancies to managers.
Keeping merchandise orderly and neat in appearance.
Handling customers complaints in a professional and diplomatic way.
Keeping the shop floor clean and tidy at all times.
Setting up promotional displays.
Organising promotional events.
Attending training sessions.
Assisting with postal deliveries to customer addresses.
Promoting the shop and its products at every opportunity.
Daily tracking and reporting to the shop manager.
Highlighting special promotions to customers.
Restocking the sales areas.
Giving expert advice to customers regarding products.
Cleaning the shop, hovering, polishing etc.
Moving large amounts of stock and merchandise around the shop.
Consistently achieving sales targets.
Complying with health and safety regulations as laid down in the store Health and safety policy.
Hard working, self motivated and flexible.
Ability to work efficiently and accurately in a fast paced retail environment.
A real commitment to customer service.
An eye for stylish merchandising.
Physically fit and have the stamina required to stand on feet all day long.
Having specialist knowledge of the store products and merchandise.
Knowledge of cataloging and inventory techniques.
Friendly personality and able to engage customers.
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