Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com
PERSONAL SUMMARY
Maxine has extensive experience of being the first-point-of-contact for a system’s users when they experience problems with the network. She has a track record of making things run smoothly by minimising disruption and ensuring high levels of availability. As a true professional she stays current with developments in systems administration technology and is very comfortable working within an international or multicultural team. With her present employer she is responsible for delivering end to end solutions when problems arise and for the operation and maintenance of all systems related infrastructure. Right now she is looking for a suitable position with a company where she can greatly enhance her existing technical skills and knowledge.
CAREER HISTORY
System Administrator – Start Date – Present
Employers name – Location
Responsible for designing, updating and supporting the company’s computer systems.
Duties;
- Being ready for and dealing with service outages.
- Having contingency plans in place for diverse threats such as spam, viruses, spyware, power outages, fires and floods.
- Connecting cables between servers and nodes.
- Arriving quickly at the scene of any reported system problem.
- Participating in technical research.
- Setting up user accounts.
- Maintaining respectful interactions with members of staff.
- Automating routine tasks.
- Recording all periods of downtime.
- Training company technical staff in how to maintain the system.
- Having a system in place that backs up all important data.
- Providing general IT support to computer users within the office.
- Making specific recommendations about future upgrades to the system.
- Working out best to fix a problem in the shortest period of time.
- Providing technical support to other members of staff.
- Writing up operational and troubleshooting procedures.
- Writing professional reports and business correspondence to senior managers.
- Installing, maintaining, and troubleshooting Windows servers.
- Performing on-site and remote technical support.
- Responding to error reports, problems or questions.
- Providing technical input for business projects in specialist technical areas.
- Repairing hardware and software failures.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Carrying out research & development within a project life-cycle.
- Understanding of scripting languages like Perl, Python and Ruby.
- Able to work effectively in a team environment.
- Providing second-level support to corporate users.
- Ensuring maximum customer satisfaction.
- A good project manager.
- Contributing to system standards.
- Quickly identifying the cause of a problem.
- Have good verbal and written communication skills.
- Able to multitask in dynamic environment.
- Strong experience in Citrix environments.
Personal
- Appetite for learning.
- Strong desire to succeed.
AREAS OF EXPERTISE
Patch management
Process improvement
Server administration
Performance monitoring
Cisco networking
Hardware upgrades
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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