16 December 2018
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1st first line support CV

On this page find a link to a professionally written 1st line support CV example and also advice and guidance on what point to focus on in your CV.

Link to a 1st line support CV sample:    1st line support CV example

Areas to focus on when writing your 1st line support CV:

  • Answering support queries via phone, email and fax.
  • Helping to resolve hardware or software problems.
  •  Your excellent telephone manner.
  •  Knowledge Knowledge K  Knowledge of the latest call logging software.
  • Good Microsoft / MS Office skills.
  •  A understanding of Network and Hardware Support.

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