09 December 2018
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Admissions Coordinator resume

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

An experienced, positive and proactive Admissions Coordinator who can provide advice and support to patients throughout the admissions process. Maxine is able to ensure the consistent delivery of a professional and efficient admissions service to all who use it. She can be the voice of both the patient and the hospital. Possessing superb communication skills means she can listen to people's questions and then explain complicated concepts or answers in a clear and concise way. Through her career she has gained extensive experience in complex administrative and public-facing roles. This means she will have no trouble ensuring that the admissions department provides an effective and efficient service which meets the requirements of the service provider. Right now, she would like to join an organisation where she will receive a competitive salary package plus excellent training, development and progression opportunities.


CAREER HISTORY

ADMISSIONS COORDINATOR- Start Date - Present
Employers name - Location 
Responsible for ensuring the highest standards of support is given to those using the admissions service.

Duties;

  • Oversees the in-patient and out-patient functions, such as room assignment, and the completion of preliminary paperwork.
  • Reviewing admission papers with the patient to verify accuracy.
  • Supervising the entire patient process from referral to admission. 
  • Acting as the first point of contact and directing enquiries to the correct departments or relevant people. 
  • Answering any questions that patients may have about the admission procedure.
  • Completing all pre-admission screening tests for review and sign off by the physician. 
  • Communicating decisions to candidates by email, phone or letters. 
  • Interviewing patients and family members to get vital information.
  • Participating in weekend and evenings activities related to the Admissions Office.
  • Explaining admission criteria to those who do not understand it.
  • Investigating patient concerns and complaints.
  • Scheduling and arranging admissions interviews, then informing those concerned of the day and time. 
  • Carrying out responsibilities with due regard to the organisations Dignity, Diversity and Equality Policy Statement. 
  • Helping move patients to move into hospices, nursing facilities, long-term care centres and hospitals.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional 

  • Knowledge of admission guidelines, criteria, policies and procedures.
  • Strong communication and customer service skills.
  • Talking and explaining things to people who may be mentally unwell, infirmed or confused.
  • Ensuring that all tasks are completed accurately and within the required deadlines.
  • Willingness to attend courses and training as required by the developing needs of the admissions department. 
  • Previous experience of working in an administrative role within Higher Education and knowledge of University admissions.
  • Ability to thrive and perform in an ever-changing, fast paced and demanding environment.
  • Acting as a positive role model and mentor for staff.


Personal

  • A good listener who has the desire to help people who are struggling with problems.
  • Strong problem solving skills and attention to detail.
  • Energetic, creative, and have a sense of humour.


AREAS OF EXPERTISE

Admitting guidelines
Applicant information
Screening applicants
Admissions process
Patient dissatisfaction


ACADEMIC QUALIFICATIONS 

University name  -  Degree details               Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES 

Available on request.
 



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