16 December 2018
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Bank teller resume 1

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

A capable and trustworthy Bank Teller who has extensive knowledge of a banks operational activities, terminology and services. Maxine is an expert at handling financial transactions and is someone who can make on-the-spot decisions regarding customer transactions. She has a track record of providing an accurate cash handling service to her customers and of recommending bank products that meet their precise needs. On a personal level she always dresses in accordance with the bank's Dress Code Policy and has a relaxed manner that helps her to build positive relationships with regular customers. Right now she is looking for a suitable position with an ambitious and responsible Bank.


CAREER HISTORY

BANK TELLER - Start Date - Present
Employers name - Location
Responsible for performing a wide range of routine branch and customer services duties.

Duties;

  •     Keeping currency and coins in a neat and orderly arrangement.
  •     Handling customer complaints, questions, and concerns.
  •     Opening and closing customer accounts.
  •     Cross-selling the Bank’s services to customers.
  •     Processing automatic transfers.
  •     Checking cheques and making sure they have been written out correctly.
  •     Counting out large amounts of coins and paper money.
  •     Helping to open and close then bank.
  •     Maintaining an adequate supply of cash and coins in drawer.
  •     Verifying a customer’s signature.
  •     Helping customers to access their safety deposit boxes.
  •     Informing customers of their bank balances.
  •     Maintaining good customer relations.
  •     Entering financial data into a computer terminal.
  •     Shredding confidential documents that are no longer required.
  •     Asking customers questions to identify their exact needs.
  •     Processing cash with drawls and deposits.
  •     Removing cash deposits from automated teller machines.
  •     Ordering Visa and ATM cards for customers.
  •     Carrying out general office duties such as operating fax machines, photocopying and printing.
  •     Processing loan payments.
  •     Handing out loan application forms to customers.
  •     Checking and verifying the identification of customers.
  •     Processing ATM and night deposits.
  •     Adhering to all bank security and compliance issues.
  •     Handling customer’s traveller’s cheques.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional

  •     Can communicate effectively with members of the public.
  •     Able to perform work accurately.
  •     Superb maths skills.
  •     Experience of handling cash in large numbers.
  •     Identifying any customer service failings and then bringing them to the attention of senior managers.
  •     Processing credit card cash advances.
  •     Can work at a fast pace in order to meet established deadlines.
  •     Detail orientated with a high degree of accuracy.


Personal

  •     Able to inspire the trust of others.
  •     Physically fit and able to lift and carry heavy cash drawers, coin bags, and boxes.


AREAS OF EXPERTISE

Customer service
Loan repayments
Cash handling


ACADEMIC QUALIFICATIONS

University name  -  Degree details        Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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