Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com
PERSONAL SUMMARY
A capable and trustworthy Bank Teller who has extensive knowledge of a banks operational activities, terminology and services. Maxine is an expert at handling financial transactions and is someone who can make on-the-spot decisions regarding customer transactions. She has a track record of providing an accurate cash handling service to her customers and of recommending bank products that meet their precise needs. On a personal level she always dresses in accordance with the bank’s Dress Code Policy and has a relaxed manner that helps her to build positive relationships with regular customers. Right now she is looking for a suitable position with an ambitious and responsible Bank.
CAREER HISTORY
BANK TELLER – Start Date – Present
Employers name – Location
Responsible for performing a wide range of routine branch and customer services duties.
Duties;
- Keeping currency and coins in a neat and orderly arrangement.
- Handling customer complaints, questions, and concerns.
- Opening and closing customer accounts.
- Cross-selling the Bank’s services to customers.
- Processing automatic transfers.
- Checking cheques and making sure they have been written out correctly.
- Counting out large amounts of coins and paper money.
- Helping to open and close then bank.
- Maintaining an adequate supply of cash and coins in drawer.
- Verifying a customer’s signature.
- Helping customers to access their safety deposit boxes.
- Informing customers of their bank balances.
- Maintaining good customer relations.
- Entering financial data into a computer terminal.
- Shredding confidential documents that are no longer required.
- Asking customers questions to identify their exact needs.
- Processing cash with drawls and deposits.
- Removing cash deposits from automated teller machines.
- Ordering Visa and ATM cards for customers.
- Carrying out general office duties such as operating fax machines, photocopying and printing.
- Processing loan payments.
- Handing out loan application forms to customers.
- Checking and verifying the identification of customers.
- Processing ATM and night deposits.
- Adhering to all bank security and compliance issues.
- Handling customer’s traveller’s cheques.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Can communicate effectively with members of the public.
- Able to perform work accurately.
- Superb maths skills.
- Experience of handling cash in large numbers.
- Identifying any customer service failings and then bringing them to the attention of senior managers.
- Processing credit card cash advances.
- Can work at a fast pace in order to meet established deadlines.
- Detail orientated with a high degree of accuracy.
Personal
- Able to inspire the trust of others.
- Physically fit and able to lift and carry heavy cash drawers, coin bags, and boxes.
AREAS OF EXPERTISE
Customer service
Loan repayments
Cash handling
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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