16 December 2018
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Branch Manager resume 2

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine can make a customer feel welcome, ensure that their needs are met and make them feel comfortable. She is a mature, pleasant and well-organized Branch Manager who has a positive working attitude and the ability to create an in-branch experience that feels truly different and unique. One of her strongest points is her ability to recognize cues for sales opportunities and identify unexpressed needs. In addition to this she is an expert at soliciting new business opportunities by marketing products or services to prospective clients and also educating them about the stores products. With her present employer she has a track record of doing things better, going the extra mile and making things possible. Right now she is looking for a suitable position with a company where she can prosper and grow.


CAREER HISTORY

BRANCH MANAGER - Start Date - Present
Employers name - Location
Responsible for ensuring that every customer receives the best experience every time they visit the store.

Duties;

  •     Maintaining communication between staff and Senior Managers.
  •     Evaluating each team members’ performance and using the findings to support remuneration and promotion decisions.
  •     Monitoring staff absence, leave and sickness levels.
  •     Coordinating all aspects of branch sales and service delivery.
  •     Planning the Branch’s activities to achieve targets.
  •     Banking branch takings on a daily basis.
  •     Overseeing branch stock levels through conducting weekly stock-takes.
  •     Operating the branch in accordance with agreed operating and financial plans.
  •     Making sure staff are fully trained and performing at their best.
  •     Maintaining accurate administrative, filing and record keeping systems.
  •     Troubleshooting any problems that occur.
  •     Compiling reports for use in operational forecasting.
  •     Maintaining cash drawer accuracy and security.
  •     Ensuring the confidentiality of branch financial information.
  •     Organising the weekly roster of Branch staff.
  •     Rotating stock on a regular basis.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Branch Management

  •     Able to build collaborative working relationships with junior staff to get the best out of them.
  •     Maintaining staff moral and building a team spirit.
  •     Able to interpret complex information and then act decisively on it.
  •     Delivering top notch customer service.
  •     Ability to learn and utilize new technologies.
  •     Creating positive outcomes.
  •     Maintaining a high level of customer satisfaction.
  •     Negotiate effectively at all levels.
  •     Ability to problem solve within established policies and procedures.
  •     Proficiency with Microsoft Word, Excel and Outlook.
  •     Producing accurate financial and statistical information.


Personal

  •     Bringing values to life.
  •     Can naturally generate relationships.
  •     Cordial attitude.
  •     Possessing real drive, desire and determination.


AREAS OF EXPERTISE

Branch operations
Hitting targets
Health & safety


ACADEMIC QUALIFICATIONS

University name  -  Degree details        Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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