12 December 2018
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Branch Manager resume 3

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

An open, honest and driven individual who is able to co-ordinate a branch’s sales, purchasing, distribution and storage activities. Maxine has a track record of doing everything possible to make sure customers come back time and time again. She is someone for whom customer service is a top priority, and is passionate about delivering an outstanding level of service. In her present role she is renowned for being a role model by consistently demonstrating best practice in all matters and by adhering to procedures. One of her strongest points is her ability to plan and structure in the delivery of customer requirements. Right now she is looking for a suitable position with a company that proactively supports and helps it staff to reach their full potential.


CAREER HISTORY

BRANCH MANAGER - Start Date - Present
Employers name - Location
Responsible for taking managerial responsibility for operating the branch in accordance with the Company’s policies and procedures.

Duties;

  •     Building staff self-esteem through encouragement.
  •     Ensuring that a positive image of the company is projected at all times.
  •     Attending weekly management meetings.
  •     Keeping branch breakages and wastage to a minimum.
  •     Actively encouraging staff to build customer relationships.
  •     Undertaking staff appraisals.
  •     Reviewing and improving operating procedures.
  •     Organising the proper security, maintenance, and cleanliness of the branch.
  •     Keeping customer records up to date.
  •     Leading the front line teams that run the branch.
  •     Ensuring that staff are trained to meet customer service needs as well as sales objectives.
  •     Reviewing the performance of employees over a probationary period.
  •     Involved in the preparation of the management reports.
  •     Managing branch suppliers and supplier relationships.
  •     Taking disciplinary and corrective action when staff underperformance or foul play is suspected.
  •     Conducting regular meetings with staff in both group settings and on an individual one to one basis.
  •     Setting priorities, workloads and objectives for staff.
  •     Providing input on the alignment of staff.
  •     Taking advantage of all cross selling opportunities.
  •     Delivering reporting and giving presentations to senior managers.
  •     Managing all aspects of sales for the Branch.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Branch Management

  •     Patient and understanding with difficult customers.
  •     Always putting customers first.
  •     Proven experience in preparation of basic accounts.
  •     Identifying and developing business-generating opportunities.
  •     Exploiting commercial opportunities.


Personal

  •     Displaying confidence when dealing with others.
  •     Able to work under time constraints.
  •     Maintaining a positive and respectful attitude at all times.
  •     Good decision making skills.
  •     A hand on leader.


AREAS OF EXPERTISE

Self-management
Budget management
Store performance


ACADEMIC QUALIFICATIONS

University name  -  Degree details        Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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