14 December 2018
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Case Manager resume 2

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine has a track record of developing meaningful and innovative support solutions that patients value and expect. She is a high performer who breaks down complicated problems into actionable tasks. Her key strengths include reducing a patients stress levels and helping to prevent a worsening of their symptoms. As a true professional she is always involved in team conferences, treatment planning, and coordinating care. In addition to this she has a comprehensive understanding of family systems and dynamics. Right now she would like to join an organisation that is committed to recruiting, motivating and nurturing the best and the brightest.


CAREER HISTORY

CASE MANAGER - Start Date - Present
Employers name - Location
Responsible for connecting patients and their families to resources that will help and support them.

Duties;

  • Looking out for patients who have the potential for self-harm and suicide, or who may be a danger to others.
  • Addressing behavioural issues through educational workshops and sessions.
  • Delivering individual and group therapy as specified in the treatment plan.
  • Negotiating housing assistance contracts on behalf of clients.
  • Communicating with providers of medical services.
  • Meeting with patients within 24 hours of their admission and conducts an initial assessment of them within that period.
  • Maintaining the Care Agency’s policies and procedures in all program areas.
  • Resolving problems that interfere with the patient’s self-sufficiency.
  • Organising and managing caseloads.
  • Completing any discharge planning paperwork.
  • Attending school classrooms to identify the needs of child patients.
  • Determining a course of action and then working full steam ahead to implement it.
  • Completing any discharge paperwork.
  • Enforcing team work schedules.
  • Coordinating a patient’s care with other health care personnel and departments.
  • Involved in the training, mentoring and performance of a team of junior staff.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Case Management  

  • Ability to work effectively as a member of a multidisciplinary team.
  • Problem identification and resolution.
  • Ability to organize complex information and paperwork systems.
  • Knowledge of alcohol and substance abuse treatment plans.
  • High level of proficiency with Microsoft Office applications, particularly with Word and Excel.
  • Understanding and sensitivity of economic, cultural issues in diverse communities.
  • Ability to establish rapport with a variety of patients.
  • Good public speaking skills.


Personal

  • Maintaining a fast and active pace of work in the course of a normal day.
  • Actively listening to the opinions of others.
  • Willing to work closely with others to achieve a common goal.


AREAS OF EXPERTISE

Discharge planning
Utilization management
Care facilitation


ACADEMIC QUALIFICATIONS

University name  -  Degree details           Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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