12 December 2018
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Case Manager resume 3

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine is able to assume a leadership role with an inter-disciplinary team to achieve optimal clinical outcomes. She is an expert in the delivery of patient care services and has a long track record of improving a client’s health, well-being and sense of security. On a personal level she is always fully committed to an agency’s values and is sensitive towards any cultural, ethnic and disability issues. With her present employers she is involved in conducting risk and need assessments on newly referred participants, as well as writing comprehensive client service plans in conjunction with clients. Right now she is looking to work for an organisation that has a collaborative work environment where clients come first and employees are given the tools to do their job.


CAREER HISTORY

CASE MANAGER - Start Date - Present
Employers name - Location
Responsible for addressing the service and health needs of a portfolio of clients.

Duties;

  • Establishing a supportive working relationship with the families of clients.
  • Providing assistance to patients with their daily living.
  • Developing and maintaining good community relationships.
  • Arranging follow up appointments with patients and their families.
  • Involved in community outreach programs.
  • Helping clients to develop personal goals towards independent living.
  • Coordinating cases with supervisors and fellow team members.
  • Participating in an on-call schedule.
  • Assisting clients with their daily life skills.
  • Acting as a liaison between patients, families and various other organizations.
  • Transporting clients from one location to another.
  • Establishing a rapport and working relationship with assigned clients.
  • Planning for the safe discharges of patients.
  • Participating in the quality improvement processes.
  • Participating in clinical information collection and process improvement.
  • Providing crisis intervention support as necessary.
  • Helping clients to find work in their chosen field and helping them to eliminate any barriers to finding a job.
  • Physically handling patients who have become aggressive and out of control.
  • Maintaining all relevant paperwork.
  • Monitoring a patient’s mental health and any substance abuse concerns.
  • Working hard to become familiar with the communities that are being served.
  • Contacting relevant referral sources to update them on a patient’s progress.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Case Management

  • Going out onto the streets and engaging with homeless people.
  • Experience working with adults experiencing serious mental illness.
  • Establishing professional boundaries.
  • Crisis de-escalation skills.
  • Ensuring program compliance at all times.
  • Acting as an advocate for clients’ rights and their access to services.


Personal

  • Going into situations without preconceived notions.
  • Willing to be subjected to background screening and pre-employment drug tests in accordance with all relevant laws.
  • Willingness to assess various options.


AREAS OF EXPERTISE

Harm reduction
In-depth assessments
Outreach work
Counselling


ACADEMIC QUALIFICATIONS

University name  -  Degree details           Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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