120 Vyse Street
Birmingham B18 6NF
T: 0870 061 0121
M: 0777 000 0000
A capable, intelligent and effective change manager who has a excellent track-record of delivering change to large organisations. Possessing a proven ability to affect transformational change across a range of operational areas and thereby making a sustainable difference to a businesses operational performance.
Currently looking for a acceptable and appropriate change managerial positions with a dynamic and exciting employer who seeks to recruit and appoint the best available person for a job.
Financial Services Company
CHANGE MANAGER - May 2008 - Present
In charge using established methodologies and procedures to execute high-profile projects with direct senior management exposure. Involved in reorganizing business structures, business processes, IT systems and job roles.
- Delivering medium sized change projects right from initiation and planning right through to deliver and implementation.
- Reducing the impact of change on the business.
- Planning all changes through stakeholder engagement, analysis and participation.
- Increasing operational efficiency,
- Preparing and executing readiness tests.
- Establishing points of resistance and then developing plans to address those areas of concern.
- Ensuring that all plans run smoothly and are practical.
- Identifying change opportunities.
- Identifying the root causes of processes that are to be changed.
- Defining the scope of the Change Management processes.
- Responsible for the functional design and management of any change.
- Detailed project planning.
- Influence staff and getting them to move toward a common goal.
- Developing project initiatives that improve performance.
- Arranging a implementation schedule of events.
- Managing and controlling costs so they remain within budget.
- Making sure all tasks entrusted to company employees and external contractors are completed within agreed time scales.
- Carrying out effective partner and customer communication strategies throughout the entire project.
- Providing updates and progress reports to senior managers.
- Managing stakeholder relationships.
- Providing high levels of interpersonal team management to project staff.
- Able to work on cross-divisional projects.
- Good problem identification skills.
- Having a analytical approach to finding solutions.
- Proficient in the use of Word, Excel, PowerPoint, MS Project.
- Root cause identification skills.
- Good communication skills and able to interact and explain concepts and plans clearly to senior managers.
- Excellent listening skills.
- Possessing a agile business mind.
- Having a professional attitude and an imaginative approach.
- Strong influencing skills.
- A team player who is able to work easily with others.
KEY COMPETENCIES AND SKILLS
Business Analysis skills
Third party management
Evesham North University 2005 – 2008
BA ( Hons) Business Management
Coventry North College 2003 - 2005
A levels: Math (C) English (C) Physics (B)
REFERENCES - Available on request.
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