17 December 2018
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Customer Account Manager CV template 1

On this page you will find a link to a professionally designed template that can be used to create an interview winning CV or resume.

Link to a Customer Account Manager resume:

BUY THIS CV!

Get the editable MS Word version of this template for
ONLY $4.99

You will get the;

  •     One page version.
  •     Two page version.
  •     Matching cover letter.

All you need to do is simply enter your personal details into the ready made text boxes and within minutes you will have an eye catching, interview winning and professional resume. The templates can be edited in any version of Microsoft Word.

Click on the link below to be taken to our secure PayPal payment page.

Once you have paid the templates will be automatically emailed to you.

This template can be used for your own personal use i.e. applying for jobs. You may edit, rewrite and send it out to job vacancies as many times as you like. However it must not be resold or used for any other commercial purposes.

 

 

 

 

 


Another Customer Account Manager resume

 

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine can quickly build up a customer’s respect and trust in any company that she works for. She has the ability to identify areas for operational improvement and resolving complex customer enquiries. As a true professional she is comfortable in being the primary point of contact with the customer, and has the confidence needed to foster the relationship between the company and the customer. On a personal level she has the empathy and patience needed to deal with the most demanding of customers. Right now she is keen to join a company that has a fun, fast-paced and proactive environment.

CAREER HISTORY

CUSTOMER ACCOUNT MANAGER  - Start Date - Present
Employers name - Location
Responsible for contacting the clients on a regular basis, increasing the orders they make with the company, identifying their needs and then upselling to them on their current orders.

Duties;

  • Utilizing, reviewing and updating the client database.
  • Maximising sales opportunities through the development of customer relationships.
  • Answering inbound calls and contributing to the achievement of a good service level within the sales and service centre.
  • Responding to client communications or queries.
  • Quickly responding to client requests.
  • Maintaining an efficient and organised account management filing system.
  • In contact with clients on a daily basis, taking orders and handling queries.
  • Liaising with Sales reps in the field.
  • Maintaining electronic and written records of all activities.
  • Managing the tactical and strategic delivery of services.
  • Ensuring clients understand the company’s product range and benefits.
  • Developing and executing against a strategic account plan.
  • Achieving target revenue by generating product business leads, closing sales and increasing the company’s coverage within the existing customer base.
  • Supporting existing/prospect accounts by operating on an inbound and an outbound basis contacting new, existing and lapsed customers.
  • Managing any customer dissatisfaction efficiently and effectively to ensure a great company image.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional

  • Monitor buying patterns.
  • Identifying the needs of a client.
  • Improving performance by learning from her errors and mistakes.
  • Advanced knowledge of Excel and spreadsheet software.
  • Successful record of delivering to targets within time frames.
  • Strong time management, organisational and prioritisation skills.
  • Strong team player with a high attention to detail.
  • Excellent telephone sales manner with a target driven attitude towards work.
  • Methodical and sports a thorough approach towards completing tasks.
  • Computer literacy and excellent knowledge of Microsoft package
  • Able to identify customer/client needs through great customer analysis skills.


Personal

  • Excited by change in a fast-paced environment.
  • Eagerness to learn and improve skills
  • Organised and able to multi-task in any environment.

 

AREAS OF EXPERTISE

Client surveys
Quality control
Managing inventory
Handling client accounts
Networking
Order placement
Order status
Customer focused
Target driven
Microsoft office suite
Motivation


ACADEMIC QUALIFICATIONS

University name  -  Degree details               Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



More Customer Account Manager templates
Customer Account Manager CV template 2
Customer Account Manager CV template 3


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