11 December 2018
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Debt collector resume

On this page you will find a link to a professionally designed template that can be used to create an interview winning CV or resume.

Link to an Debt Collector resume:

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Once you have paid the templates will be automatically emailed to you.

This template can be used for your own personal use i.e. applying for jobs. You may edit, rewrite and send it out to job vacancies as many times as you like. However it must not be resold or used for any other commercial purposes.

 

 

 

 

Another Debt Collector resume

Karen Brown
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com 


PERSONAL SUMMARY

A competent, capable and financially astute individual who has a successful track record of maximising the performance levels of a debt collection department. Karen has a diplomatic but assertive style that consistently yields results, and is someone who always displays a professional manner when showing people how to pay off their debts. Using a professional, calm but firm attitude goes a long way in helping her to resolve challenging situations. Right now she would like to join a company that is looking for someone to compliment an existing debt collection team.


CAREER HISTORY

DEBT COLLECTOR – January 2010 - present
Employers name - Coventry
Responsible for maintaining a complete debt collection portfolio, and for working with clients to resolve complicated debt issues.

Duties;

  • Recovering money from people who have taken out loans.
  • Working with Credit Controllers to contact debtors to pursue payment.
  • Making outbound collection calls to debtors.
  • Reducing the outstanding debt owed to a company.
  • Responding to telephone inquiries using standard scripts and procedures.
  • Working with debtors to work out payments.
  • Following up clients on previous payment arrangements.
  • Locating and establishing contact with debtors.
  • Maintaining accurate, up-to-date customer account information.
  • When necessary liaising with solicitors and bailiffs.
  • Daily banking and processing received cheques and cash.
  • Reviewing the arrears of clients.
  • Negotiating settlements with clients.
  • Taking ownership of debt collection cases.
  • Maintaining appropriate and comprehensive records of all customer discussions.
  • Reporting daily progress against targets to the Team Leader.


TRAINEE DEBT COLLECTOR – May 2008 - January 2010
Employers name - Birmingham

CASHIER – July 2007 - May 2008
Employers name - Birmingham


KEY SKILLS AND COMPETENCIES

Debt Collecting

  • Knowledge of proper and ethical debt collection techniques.
  • Ability to quickly build a picture of a customers’ personal circumstances and needs.
  • Strong negotiating, counselling, and problem solving skills.
  • Experience of collecting first and third party accounts.
  • Working knowledge of Microsoft Office Suites Word, Excel and Access.
  • Ability to be discreet while working with confidential information.
  • Able to work well as a team and on own initiative.

Personal

  • Strong attention to detail.Having a keen sense of urgency.
  • Excellent listening ability and superb questioning techniques.
  • Always accurate and on time in completing duties.


AREAS OF EXPERTISE

Debt Collection
Issue Resolution


ACADEMIC QUALIFICATIONS 

Central Birmingham University – Teaching Degree 2003 - 2007
Aston College - HND 2001 – 2003
Coventry School; O levels Maths (A) English (B) Geography (B) Physics (A)


REFERENCES 

Available on request.
 



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