14 December 2018
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Dispatcher resume 2

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine is an expert at sending drivers out to pick up and drop off materials. She will always ensure that the correct products and quantities are delivered in a timely manner. At the moment she is working in a busy dispatch centre, for an established transport planning team, on a diverse portfolio of projects in the residential, commercial and retail sectors. Her key strengths include; exercising sound judgment under stressful situations and acting as a liaison between the transportation staff and other departments. On a personal level she is someone who will always logically step through issues and troubleshoot problems by thinking outside of the box and being creative with solutions. Right now she has a strong desire to be part of a successful, young and energetic company.


CAREER HISTORY

DISPATCHER - Start Date - Present
Employers name - Location
Responsible for working with key delivery partners under the supervision of the Operations Manager.  

Duties;

  • Operating a multi-frequency radio and computer-aided dispatch system.
  • Recording key information, such as a customer’s name, address, delivery location and time of service.
  • Reviewing route sheets, time cards, and performance reports.
  • Weighing trucks to ensure that material is correct and of the right weight.
  • Entering data into various computerized systems.
  • Maintaining up to date knowledge of routes and locations.
  • Operating a two-way radio base station.
  • Delegating tasks to junior staff.
  • Evaluating a drivers work performance.
  • Ensuring a prompt, courteous and efficient service to all customers.
  • Ensuring that technical equipment is properly maintained.
  • Supervising dispatch personnel.
  • Processing invoices and expenses.
  • Keeping in touch with clients as regards their deliveries.
  • Maintaining up-to-date contact details and telephone listings.
  • Operating office equipment like photocopiers, faxes and scanners.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional

  • Maximising capacity by ensuring the productive use of all vehicles, equipment and drivers.
  • Ability to coordinate with contracted trucking dispatchers and drivers.
  • Transmitting information clearly and concisely.
  • Retrieving and entering computer data for emergency response personnel.
  • Superb radio and telephone etiquette.
  • High level of computer competency.
  • Experience of working in a customer-facing position.


Personal

  • Reliable, dependable and always reporting for work on a consistent and predictable basis.
  • Working cooperatively with others.
  • Dedicated, hardworking and flexible approach to work.


AREAS OF EXPERTISE

Transport planning
Call taking
Dispatch functions
Paging communications


ACADEMIC QUALIFICATIONS

University name  -  Degree details           Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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