18 December 2018
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Duty Manager CV 1 example

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine is someone who can take a lead role in developing and promoting exciting and innovative programmes to increase the profitability of any company she works for. She is instinctively service inspired and don’t compromise for an easy life, instead always striving to encourage the highest standards in herself and others. On a personal level she is a confident, professional and highly motivated individual who has a real flair for organization and an ability to inspire and lead others. Right ow she would like to join a company who are looking for someone who is not afraid of rolling up their sleeves and getting stuck in.


CAREER HISTORY

DUTY MANAGER - Start Date - Present
Employers name - Location
Responsible for supporting the store and assistant manager with the overall operation of the business floor.

Duties;

  • Optimising key performance indicators (KPIs) and improving the usage of assets within the branch.
  • Leading and managing incident reviews and giving appropriate consideration to customer needs.
  • Establishing a system to monitor and review the recommendations of employee promotion and the effect on future performance.
  • Ensuring safe working practices and standard operating procedures are followed at all times.
  • Recruiting and induction of new employees.
  • Keeping the establishment clean and tidy.
  • Increasing sales through a great understanding of products, promotions and events.
  • Ensuring that all customer complaints are resolved in a professional courteous manner and that serious complaints are recorded and reported to senior management.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional

  • A natural at inspiring, engaging and motivating employees.
  • Ability to work under pressure and use own initiative in a fast paced environment.
  • High level of customer service skills and able to work within a team.
  • An adaptable team player.
  • Detail-orientated with the ability to organize and plan ahead.
  • Abe to work with minimum supervision.


Personal

  • Maintaining excellent time-keeping and attendance.
  • Able to demonstrate a good attention to detail.
  • Easy to talk to and can understand an individual’s temperament through their body language.


AREAS OF EXPERTISE

Rota management
Microsoft office
Time management
Area management


ACADEMIC QUALIFICATIONS

University name  -  Degree details              Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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