18 December 2018
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Head of Operations resume template 2

Maxine Curry
Dayjob.com
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

A self directed and a capable decision maker who is not there just to tell other people what to do, but instead to work with them. Maxine can ensure that a business has the best working environment and processes needed for optimum operational efficiency. She will create a performance culture, through clear KPIs, staff reviews and pro-active improvements. Her real strengths lies in her ability to work with department heads and senior management to get the best performance out of people. In her current role she has been instrumental in ensuring the successful onboarding of all new hires and the continued learning and development of all core team members. On a personal level she is prepared to work extended hours when required and as dictated by management and business needs. Right now, she would like to join a company whose success is built on its core values of creativity, commitment and enthusiasm.


CAREER HISTORY

HEAD OF OPERATIONS  - Start Date - Present
Employers name - Location 
Responsible for providing real leadership to the operational team.

Duties;

  • Directing departmental staff in a way that assures optimum performance and continual improvement in what the company does.
  • Targeting specific areas in which a company may need to improve operational efficiency.
  • Formulating operational policies and then promoting their implementation.
  • Reviewing and evaluating business procedures.
  • Prioritizing a list of projects and focusing on higher value tasks with more immediate deadlines.
  • Implementing new directives for growth.
  • Setting daily, weekly and monthly goals.
  • Setting guidelines for the HR department on personnel evaluations, recruitment, and advancement.
  • Managing teams across multiple locations.
  • Participating in weekly team meetings and strategy sessions.
  • Maintaining strong relationships with any third-party partners. 
  • Supervising staff from different departments.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional 

  • Have a business like attitude that will ensure people take both me and my plans seriously.
  • Achieving results consistently, even when unforeseen delays or problems arise.
  • Establishing a rapport with people I have just met. 
  • Keeping myself calm and prepared with systematic planning and scheduling.
  • Able to communicate, both verbally and written with fellow employees.
  • Thriving in lean and chaotic environments.
  • Experience scaling a team at a rapidly growing company.
  • Knowledge of all relevant industry’s legal rules and guidelines.


Personal

  • Completing the most important tasks in an order that makes sense.
  • Planning tasks and scheduling in advance of my day, week and month.
  • Adapting plans to changing circumstances.
  • Allocating time for specific tasks.
  • Analyzing processes and selecting the simplest way to accomplish a task.
  • Maintaining a neat personal appearance at all times.


AREAS OF EXPERTISE

Hitting targets 
Building rapport
Planning
Attention to detail 


ACADEMIC QUALIFICATIONS 

University name  -  Degree details              Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES 

Available on request.
 


 

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