18 December 2018
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Hotel Sales Manager resume 3

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine is a clear thinker who uses good judgement to come to the right decisions. She has a track record of spoiling guests, proactively driving hotel revenue and coming up with strategies to develop the market. In her present role she encourages hotel staff to consistently deliver the best possible service to guests at all times. Aside from this she is also involved in hiring, training and disciplining hotel staff. On a personal level she has a confident yet reassuring manner and is someone who can engage effectively at all levels. Her key strengths include; soliciting new business for a hotel, working with international brands and ensuring that the sales objectives of a hotel are achieved. Right now she would like to work for a hotel where the employees are respected just as much as the guests.


CAREER HISTORY

Hotel Sales Manager - Start Date - Present
Employers name - Location
Responsible for producing results that meet or exceed the hotel’s sales targets.

Duties;

  • Showing prospective guests around the hotel and its facilities.
  • Paying commissions to hotel employees for any referrals.
  • Personally welcoming VIP guests as they arrive at the hotel.
  • Analysis of ROI on all adverts placed.
  • Partaking in regular client-facing activity.
  • Putting sales plans together.
  • Maintaining high customer service levels.
  • Participating in promotional events and marketing campaigns.
  • Preparing sales proposals for clients.
  • Monitoring the effectiveness of the hotels sales and marketing campaigns.
  • Carrying out guest satisfaction surveys.
  • Ensuring regular exchange of information with all hotel departments.
  • Reporting to hotel owners on occupancy rates against set targets.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Hotel Sales  

  • Using excel spreadsheets and PowerPoint for presentations.
  • Comfortable dealing with clients both on the phone and face to face.
  • Maintaining positive guest relations at all times.
  • Excellent oral and written communication skills in both English and French.
  • Participating in the preparation of annual sales budgets.
  • Soliciting new business through holiday and travel trade shows and exhibitions.


Personal

  • Having many hospitality related qualifications.
  • Able to handle everyday situations quickly and effectively.


AREAS OF EXPERTISE

Hospitality industry
Media management
Renegotiating rates
Cross-selling upgrades
Hotel industry
Telesales campaigns


ACADEMIC QUALIFICATIONS

University name  -  Degree details               Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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