11 December 2018
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Implementation Manager CV 3

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine believes that with the right support, in the right place, at the right time every implementation project can be 100 per cent successful. She has experience of working in environments where each project has been different to the last. In her current role she works with senior staff to develop and implement global implementation strategies for various clients with different needs. Her work means she has regular interaction with external country staff, consultants, and global supply chain actors. On a personal level she is resourceful, self-motivated, organised and able to work under pressure and to deadlines. Right now she would like to join a company that will provide her with the mentoring, training and opportunities needed to fulfil her ambitions and potential.


CAREER HISTORY

Implementation Manager - Start Date - Present
Employers name - Location
Responsible for putting together tailor made implementation and integration plans.

Duties;

  • Working closely with the sales, development professional services, data migration and support teams to successfully implement new software from the beginning until the end of a project.
  • Managing the client relationships during a project's implementation phase.
  • Contributing to the growth and success of the organisation by serving as an active contributor to all implementation initiatives.
  • Mentoring new staff.
  • Identifying opportunities for new service offerings to meet ongoing customer needs.
  • Maintaining weekly action items, status reports and escalating issues as required.
  • Migrating of existing company technologies to new versions of software as they are available.
  • Ensuring the quality of work is consistently high and the procedures efficiently written.
  • Acting as the key client contact during the development of new service offerings.
  • Working collaboratively with the customer care management team to agree resources and strategies to deliver a complete and seamless service to clients.

JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional

  • Proven project management experience in controlling medium to large implementation projects.
  • Hands-on financial systems implementations, collections and recoveries.
  • Thrives in an innovative and high-performance environment.
  • Has the ability to rapidly build personal relationships with clients to make communication more efficient.
  • Able to deliver a positive, memorable and meaningful service which meets or exceeds the expectations of both the internal and external customer.
  • Client focused approach to work, mindful of customer satisfaction at all times.

Personal

  • Motivates and leads by example.
  • Inspiring individuals to achieve personal and departmental goals and objectives.
  • Self-motivated, self-sufficient and technologically oriented.
  • Have sound skills using Microsoft office applications.


AREAS OF EXPERTISE

Policy implementation
Business objectives planning
Multiple department communication
Team building
Project management


ACADEMIC QUALIFICATIONS

University name  -  Degree details               Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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Implementation Manager CV 2
 

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