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IT Executive Crossword template
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Another IT Executive resume
The Big Peg
120 Vyse Street
Birmingham B18 6NF
T: 0044 121 638 0026
A highly experienced executive, who comes to you with a background in effectively delivering integrated IT solutions, along with a genuine passion for Technology and Communications. Overall Karen has worked in this field for more than 3 years, and possesses the systems analysis, marketing, programming and auxiliary operations skills that you are looking for in a candidate. As a true all-rounder, she is able to carry out assigned projects and tasks in a timely, diligent, and professional manner. She possesses the required level of enthusiasm, maturity and energy needed not only to take ownership of problems but also provide leadership to staff. Karen is also someone who can excel in an ambiguous, continuously changing and competitive environment. At this precise moment in time she would like to join a company that is looking for individuals who are willing to work hard and commit themselves to success.
IT EXECUTIVE – January 2010 - present
Employers name - Coventry
Responsible for working as part of a team that looks after all of the businesses IT related issues.
- Involved in setting IT policies, technical standards and methods.
- Helping colleagues with complex and simple technical issues.
- Carrying out computer operator functions in support of the Information Technology department.
- Coordinating all aspects of an IT project.
- Attending face to face meetings with end users and senior managers.
- Helping to install and improve computer software and network equipment.
- Acting as a gatekeeper to incoming inquiries to the IT department.
- Providing world class technical support and customer service to customers.
- Maintaining a good rapport with service users and customers.
- Managing multiple areas of technology in multiple departments.
- Performing audits of IT assets and equipment.
- Overseeing new system facilitation.
- Assisting with IT forecasting and reporting duties.
- Travelling to various client sites and to remote users.
- Advising clients on IT policies, costs and trends.
- Negotiating with 3rd party suppliers to faciliate fault fixes.
- Ensuring projects are completed within cost and time constraints.
- Working on client site support projects.
- Providing timely support to users.
TRAINEE EXECUTIVE – May 2008 - January 2010
Employers name - Birmingham
CASHIER – July 2007 - May 2008
Employers name - Birmingham
KEY SKILLS AND COMPETENCIES
- Keeping up to date with trends and developments in Information Technology.
- Strong knowledge of management and leadership techniques.
- Ability to work in a team environment.
- Managing an IT budget.
- Ability to quickly gain new skills and knowledge.
- Ability to meet deadlines under pressure.
- Desire to learn new skills and master new tools.
- Results orientated with a positive outlook.
- Strong entrepreneurial streak.
AREAS OF EXPERTISE
IT Processes Management
Central Birmingham University – Computer Science Degree 2003 - 2007
Aston College - HND 2001 – 2003
Coventry School; O levels Maths (A) English (B) Geography (B) Physics (A)
Available on request.
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