Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com
PERSONAL SUMMARY
Maxine is industrious and persistent in the workplace, and can be relied upon to stay on a task until it is completed. She has the ability to quickly change direction as needed for the good of the department and possesses a track record of positively and effectively leading teams. In her present role she manages the clinics staff and operations to ensure delivery of optimal patient care. As a true professional she always adheres to the highest established procedures and can be relied upon to interact in a professional manner with physicians and other medical professionals. Her key skills include; managing staffing levels, participate in performance improvement activities and carrying out staff performance reviews. At the moment she is keen to join a company that wants to attract diverse and highly qualified candidates like her.
CAREER HISTORY
Medical Office Manager – Start Date – Present
Employers name – Location
Responsible for managing a team of 10 employees in a busy medical office.
Duties;
- Training up new staff in departmental policies and procedures.
- Ensuring that there are enough office staff in place to do the work required of the medical team.
- Recommending changes of the facility’s services, equipment and staff.
- Developing patient satisfaction questionnaires, handing them out, collecting them back in and then drawing conclusions from the feedback.
- Welcoming and greeting patients as they come to the clinic.
- Verifying that a patient has insurance coverage.
- Liaising with third-party billing companies.
- Screening, interviewing and hiring qualified applicants.
- Making sure the office has a clean, organised and professional appearance at all times.
- Reviewing patient medical records for accuracy and quality.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Humble enough to seek appropriate assistance and guidance when needed.
- Experience in all insurance processes.
- Promoting the physician to patient relationship at every opportunity.
- Strong work ethic, and never leaving a job half done.
- Committed to meeting the needs of patients in a respectful and compassionate manner.
- Ensure that staff remain current on policies and procedures.
- Managing time effectively.
- Keeping tasks appropriately prioritized.
- Communicating with all patients and their families in a courteous manner.
Personal
- Physically fit and able to stand, sit, or walk for long periods of the day.
- Highly energetic and capable of multi-tasking.
- Treating everyone with dignity and respect.
AREAS OF EXPERTISE
Complaint resolution
Patient satisfaction
Regulatory requirements
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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