Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

Maxine is industrious and persistent in the workplace, and can be relied upon to stay on a task until it is completed. She has the ability to quickly change direction as needed for the good of the department and possesses a track record of positively and effectively leading teams. In her present role she manages the clinics staff and operations to ensure delivery of optimal patient care. As a true professional she always adheres to the highest established procedures and can be relied upon to interact in a professional manner with physicians and other medical professionals. Her key skills include; managing staffing levels, participate in performance improvement activities and carrying out staff performance reviews. At the moment she is keen to join a company that wants to attract diverse and highly qualified candidates like her.

CAREER HISTORY

Medical Office Manager – Start Date – Present
Employers name – Location
Responsible for managing a team of 10 employees in a busy medical office.

Duties;

  • Training up new staff in departmental policies and procedures.
  • Ensuring that there are enough office staff in place to do the work required of the medical team.
  • Recommending changes of the facility’s services, equipment and staff.
  • Developing patient satisfaction questionnaires, handing them out, collecting them back in and then drawing conclusions from the feedback.
  • Welcoming and greeting patients as they come to the clinic.
  • Verifying that a patient has insurance coverage.
  • Liaising with third-party billing companies.
  • Screening, interviewing and hiring qualified applicants.
  • Making sure the office has a clean, organised and professional appearance at all times.
  • Reviewing patient medical records for accuracy and quality.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional

  • Humble enough to seek appropriate assistance and guidance when needed.
  • Experience in all insurance processes.
  • Promoting the physician to patient relationship at every opportunity.
  • Strong work ethic, and never leaving a job half done.
  • Committed to meeting the needs of patients in a respectful and compassionate manner.
  • Ensure that staff remain current on policies and procedures.
  • Managing time effectively.
  • Keeping tasks appropriately prioritized.
  • Communicating with all patients and their families in a courteous manner.

Personal

  • Physically fit and able to stand, sit, or walk for long periods of the day.
  • Highly energetic and capable of multi-tasking.
  • Treating everyone with dignity and respect.

AREAS OF EXPERTISE

Complaint resolution
Patient satisfaction
Regulatory requirements

ACADEMIC QUALIFICATIONS

University name  –  Degree details               Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

REFERENCES

Available on request.


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