16 December 2018
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Practice Manager resume

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine has the leadership and management skills needed to ensure that a Practice meets its agreed aims and objectives within a profitable, efficient, safe and effective working environment. She has extensive experience of running and managing a highly efficient practice and is an expert at putting together Practice Development Plans. You can rely on her to ensure that a practice always complies with all aspects of required legislation and best practice. Being a true professional means that she can provide a leadership role to all members of a medical team and furthermore ensure that it remains financially sustainable. Right now she is looking to join a successful state of the art practice where she can build a long term career.  


CAREER HISTORY

Responsible for overseeing the day to day running of the practices operations.

  • Organising staff rotas to ensure adequate staffing levels for busy periods.
  • Advising the GP Partners on income generation, cash flow and efficient use of resources. 
  • Putting together and implementing workplace procedures.
  • Regularly liaising with general practitioners, nurses and other medical practice employees.
  • Ordering the right quantity of medications and drugs. 
  • Helping with the recruitment of new patients. 
  • Ensuring effective communication channels are in place between all members of the Health Care Team.
  • Maintaining standards of cleaning and hygiene throughout the building.
  • Overseeing the recruitment and retention of staff and provide a general personnel management service.
  • Developing and maintaining the staff database.
  • Keeping confidential information relating to patients safe and secure.
  • Alerting team members to issues of quality and risk.
  • Dealing with complaints promptly and according to organisational protocol.
  • Keeping up to date with all employment law and new legislation.


KEY SKILLS

Professional

  • Dealing with patient complaints and resolving them.
  • Implementing a culture of continuous quality improvement. 
  • Negotiating the renewal of third-party contractual arrangements.
  • Maximising available practice space to achieve the optimum use of the building.
  • Managing staffing levels within target budgets.
  • Implementing an effective complaints management system.
  • Liaising with patient groups. 
  • Maintaining the Practice’s website.


Personal

  • Remaining calm under pressure. 
  • Not afraid to confront difficult situations. 
  • Going the extra mile to help out friends and colleagues. 
  • Never giving up on a project half way, instead always seeing it through to the end.
     

AREAS OF EXPERTISE

Operational management
Patient interaction
Customer service
Staff recruitment
Managing budgets
Business planning
Business development
Financial management
Staff relationships


ACADEMIC QUALIFICATIONS

University name  -  Degree details               Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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