10 December 2018
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Relationship Manager resume 2

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine's philosophy is that happy customers make good customers. With this in mind she thinks of clients as friends rather than customers and goes out of her way to put in the time and effort required to lay down the foundations for a long term relationship. Her current job is based around the company's clients and their needs, and she is primarily responsible for caretaking an existing valuable client base. At work she has built up a reputation for being a trustable Relationship Manager who looks after her clients and is always there for them. For her it’s the little things that matter, like getting on first name terms with key decision makers and getting to know the customers company, business and industry. She does everything possible to avoid falling out with or arguing with a customer. Right now she would like to join an ambitious company that wants to recruit proven leaders who have a track record of getting results.


CAREER HISTORY

Relationship Manager - Start Date - Present
Employers name - Location
Responsible for acquiring, developing and servicing client relationships according to their investment and core financial needs.

Duties;

  • Entertaining extremely wealthy clients.
  • Ensuring that all written communication with clients is both accurate and informative.
  • Being the first point of contact for customers.
  • Addressing any account receivable issues.
  • Maintaining the integrity and accuracy of client data.
  • Arranging meetings with clients at the company office or their home address.
  • Keeping accurate records of any discussions or correspondence with customers.
  • Ensure all departmental and company processes and procedures are adhered to.
  • Keeping up to date with any developments as they occur.
  • Escalating matters to senior Managers.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional

  • Having an unambiguous and consistent leadership style that translates well with customers.
  • Always contacting customers when she says she will.
  • Managing the smooth delivery of new services.
  • Ability to work in a multi-lingual and multi-cultural environment.
  • Motivating individual staff members in a team.
  • Managing new business pitches.
  • High level of professionalism in everything that she does.


Personal

  • Willing to travel overseas to meet clients.
  • Helping out colleagues who may be struggling with their duties.
  • Bilingual and able to speak Spanish, German and French.


AREAS OF EXPERTISE

Financial management
Business development
Project administration
Streamlining operations
Identifying opportunities


ACADEMIC QUALIFICATIONS

University name  -  Degree details               Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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