18 December 2018
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Retail Security Officer resume template

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine is more than able to provide work colleagues and customers with a friendly reassuring presence. She is a vastly experienced Security Officer who has just about seen it all. During her career she has dealt with all types of people and incidents. With her ability to communicate effectively and build a rapport with people she has just met, she feels that she can defuse tense situations before they escalate. One of her key strengths is her ability to build commitment and consensus amongst colleagues by stressing to them that everyone has an input into the success of the company they work for. Right now she would like to join a company that offers great working conditions and excellent training and support to their staff.


CAREER HISTORY

Retail Security Officer - Start Date - Present
Employers name - Location
Responsible for ensuring the safety and security of staff and customers within the general working environment.

Duties;

  • Checking the bags of customers who have set off an alarm when leaving the store.
  • Quickly responding to incidents within minutes of them occurring.
  • Meeting and greeting customers who come to the store.
  • Acting as a visual deterrent.
  • Locking and unlocking the premises at the start and end of the day.
  • Carrying out internal and external patrols.  
  • Being a visible security contact for customers and staff.
  • Informing violators of policy and procedures.
  • Deterring anti-social behaviour, theft and criminal activity.
  • Liaising with the police and law enforcement authorities.
  • Monitoring CCTV cameras.
  • Dealing with any emergencies as they arise.
  • Controlling entry to the premises.
  • Giving advice to general company employees on security related matters.
  • Controlling traffic in the store car park.
  • Writing reports up about any disturbances that may have occurred.
  • Setting alarm systems before locking up the premises late at night.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional

  • Holding a wide range of security related qualifications and licenses relevant to the position.
  • Punctual and always on time.
  • Remaining calm and resilient in challenging situations.
  • Excellent command of the English language.
  • Knowledge of how a retail outlet operates.
  • Superb customer service skills.
  • Fully first aid qualified.


Personal

  • Physically fit and able to walk around or remain standing for long periods of time.
  • Quick thinking and never being caught out.


AREAS OF EXPERTISE

Restraining offenders
Retail security
Commercial security
Self-defence
Safety management
Conflict management
Observation skills
Investigating disturbances


ACADEMIC QUALIFICATIONS

University name  -  Degree details               Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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