16 December 2018
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Retail store manager resume 2

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine realises that without customers there will be no business and so her first obligation is always to the customer and her second one is always to the store. She can make an individual store shine and stand out from others. As a true professional she always listening to the store’s customers, staff and suppliers. Her key strengths include making a store more profitable, training staff in theft prevention techniques and making individual customers feel special. On a personal level she has a warm, appreciative and welcoming attitude towards customers, and is someone who always converses in a manner which is courteous yet effective. Right now she is looking for a suitable position with a company where there are no roadblocks to her earning potential.


CAREER HISTORY

Retail store manager - Start Date - Present
Employers name - Location
Responsible for meeting with regional store managers and reporting to them on the performance of the store.

Duties;

  • Attaching electronic loss-prevention tags to high value items such as spirits or electronic goods.
  • Carrying out regular physical counts of store inventory so as to identify lost, damaged or misplaced stock.
  • Instigating new policies that have been sent down from head office.
  • Walking around and ensuring that staff have an orderly and professional appearance on the shop floor.
  • Making periodic and unannounced visits to different stores.
  • Advising staff to keep an eye on customers who regularly wander the store without buying anything.
  • Using lighting, display and store layout to attract the attention of customers.
  • Dealing with local advertising and negotiating the price of adverts with newspapers.
  • Planning for seasonal sales.
  • Analysing sales figures, spotting trends and then using those to predict future sales activity.
  • Advising senior managers on pricing strategy.
  • Calming down irate customers and tactfully resolving any disputes.
  • Ensuring strict confidentiality of all store trading information.
  • Helping to develop an online store.
  • Making staff aware of customers who are acting in a suspicious manner.
  • Installing and monitoring an inventory-tracking system.
  • Introducing new technology and methods to improve operational efficiency.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Retail Store Management  

  • Identifying inventory shrinkage.
  • Exceptional conversational skills.
  • Always getting things off to a good start.


Personal

  • Never letting her ego get in the way of doing the right thing.
  • Exceptionally motivated, capable, and driven.


AREAS OF EXPERTISE

Customer relations
Managing staff


ACADEMIC QUALIFICATIONS

University name  -  Degree details           Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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