10 December 2018
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Senior Team Leader resume 2

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine is very good at matching the best-suited team member to a particular task. You can rely on her to get people really motivated and pulling in the same direction by fostering collaboration within the team and by providing them with a pleasant environment to work. She believes that sometimes employees need a gentle shove in the right direction, this is something she does with maturity, tact and diplomacy. In her current role she provides professional direction, instructions and guidance to a diverse group of individuals. Through her career she has learnt how to exercise authority and enforce discipline in a professional way. On a personal level she is not afraid to get her hands dirty and do the same work as everyone else. Right now, she would like to join a company that will eventually give her the opportunity to transition into more senior managerial posts.


CAREER HISTORY

SENIOR TEAM LEADER - Start Date - Present
Employers name - Location 
Responsible for overseeing projects and supervising the day-to-day operations of the team.

Duties;

  • Putting together staff rotas that save time, reduce boredom, improve efficiency and eliminate dissatisfaction.
  • Answering routine enquiries from team members on a daily basis relating to their work and duties.  
  • Communicating concerns and policies among management and team members.
  • Providing the team with a vision of the company's objectives. 
  • Escalating issues which cannot be resolved by the team.
  • Integrating new employees into the company and helping them to understand the systems and procedures. 
  • Proactively communicating staffing and scheduling needs to the HR team.
  • Listening to team members’ feedback and resolving any issues or conflicts that they raise.
  • Carrying out administrative tasks and report writing duties. 
  • Working in a way that meets the statutory requirements of employees under health and safety at work.
  • Providing status reporting of team activities against the program plan or schedule.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional 

  • Giving staff members multiple reasons for doing what you want them to do.
  • Aptitude for combining the academic and practical aspects of being a team leader. 
  • Superb written and oral communications skills.
  • Can interact with customers, answer customer enquiries, and effectively handle customer complaints.
  • Able to work unsupervised in a busy environment.
  • Ensuring that a team functions as smoothly and efficiently as possible. 
  • Knows how to effectively manage a team, and also be of one herself.


Personal

  • Possess own transport and able to travel to different locations and help manage staff across the business.
  • Ability to delegate, inspire and communicate effectively to ensure that motivation and performance levels are maintained. 


AREAS OF EXPERTISE

Hitting targets
Disciplining employees 
Time management
Managing teams 
Working together 


ACADEMIC QUALIFICATIONS 

University name  -  Degree details               Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES 

Available on request.
 



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