16 December 2018
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Shift Supervisor CV template

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

An articulate, presentable and promotion hungry individual who can competently manage any shift and staff. Maxine can provide clear, specific, timely and respectful direction, coaching and feedback to team members. She is someone who will always act with integrity, honesty and has the ability to promote the culture, values and mission of her employer. On a personal level she is capable of developing positive relationships with a shift team by understanding and addressing their individual motivation, needs and concerns. In her current role she has driven the business forward by delivering high standards, and serving customers in a friendly, professional and efficient way. Right now, she would like to work for a company that handpicks its staff for their friendly and outgoing personalities as well as their qualifications and experience.


CAREER HISTORY

SHIFT MANAGER - Start Date - Present
Employers name - Location 
Responsible for running an entire shift from start to finish.

Duties;

  • Resolving personality issues or disputes between shift workers. 
  • Enforcing strict rules in the work place. 
  • Ensuring a great customer experience in store for all visitors.
  • Prioritising the daily work load for all areas to ensure all requirements are met. 
  • Evaluating the performance of workers and rewarding high performers and disciplining employees. 
  • Writing up production or sales reports for senior managers.
  • Making sure that the store looks visually presentable, tidy and clean.
  • Encouraging the team to up sell on products and drive sales.
  • Motivating the team to do better.
  • Deputising for the store manager in their absence. 
  • Directing staff to comply with the company’s Health and Safety procedures.
  • Maintaining housekeeping standards to ensure a clean and safe workplace.
  • Assisting with the training of new staff members. 
  • Completing return to work interviews. 
  • Ensuring all aspects of health and safety are adhered to.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional 

  • Helping shift workers to set targets and goals for themselves. 
  • Ensuring that targets and deadlines are met to achieve orders. 
  • Experience of working within the hospitality industry.
  • Knowledge of stock control and ordering.
  • Can anticipate customer and store needs by constantly evaluating the shop floor and customers for cues.
  • Superb problem solving and troubling shooting skills.
  • Strong leadership planning and organisational skills.
  • Setting a positive example for the shift team.
  • Good knowledge of excel, word and PowerPoint.


Personal

  • Working calmly and effectively under pressure.
  • Have the confidence needed to lead a diverse group of people.
  • Maintaining a calm demeanour during periods of high work.
  • Excellent attendance and punctuality record. 
  • Enjoy working with members of the public.


AREAS OF EXPERTISE

Cash management
Customer service
Store operations
Delegating tasks 
Production processes


ACADEMIC QUALIFICATIONS 

University name  -  Degree details               Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES 

Available on request.
 



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