11 December 2018
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Shop assistant resume 1

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine is an expert at giving shoppers the ultimate shopping experience. She has a sound understanding of retail selling principles and a long track record of streamlining store operations. As a true professional she will always be attentive to the customer’s needs and is someone who is confident when talking to and giving advice to customers. With her present employer she has not only increased foot flow but also consistently contributed to the stores monthly sales figures. Her key skills include; acting as a role model for junior staff, being able to perform repetitive work for long periods of time and demonstrating to customers how the store products are exactly what they are looking for. Right now she would like to work for a company that is looking for capable people who can lead their business to success.


CAREER HISTORY

Shop assistant - Start Date - Present
Employers name - Location
Responsible for participating in the day-to-day running of the shop.

Duties;

  • Collecting trolleys and baskets that are lying around.
  • Ensuring the security of the shop cash register at all times.
  • Processing credit card transactions.
  • Answering the shop phone.
  • Ringing up sales purchases.
  • Greeting customers as they enter the store.
  • Highlighting any special offers to customers.
  • Putting purchased goods into bags for customers.
  • Wrapping up purchased goods for customers.
  • Carrying stock around from one part of the shop to another.
  • Asking customers what they are looking for and then helping them to find it.
  • Keeping the shop clean by mopping the store and wiping things down.
  • Taking orders from customers over the phone.
  • Looking after the store cost base.
  • Dropping deliveries of to customers at their homes.
  • Organising the shop floor.
  • Getting stock out from the storeroom and displaying it on the shop floor.
  • Helping store manager to open and close the shop on time.
  • Dealing with customers who want refunds or who want to exchange goods that they have bought.
  • Keeping an eye out for shoplifters.
  • Carrying out cash register reconciliations at the end of a shift.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional

  • Resolving customer disputes.
  • Superb thinking and leadership skills.
  • Acting in a way that encourages customer loyalty.
  • Ability to read and comprehend simple instructions.
  • Can meet the highest brand standards.
  • Planning ahead for the customer’s needs.
  • High level of numeracy and literacy.


Personal

  • Able to work in varying temperatures.
  • Physically fit and able to remain standing and walking around for long periods of time.
  • Ability to start a conversation with strangers who come into the shop.
  • Neat, clean and professional in appearance.
  • Willing to be flexible with work schedule.


AREAS OF EXPERTISE

Serving customer
Stocktaking
Handling money
Assisting customers
Merchandising


ACADEMIC QUALIFICATIONS

University name  -  Degree details           Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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