24 September 2017
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Job Details

Job TitleCustomer Service Advisor
Salary£16,000 to £18,000 per annum
Location(s)All UK
Job TypePermanent
Job Description

Customer Service Advisor – Wythenshawe
£18,000 to £18,000 + Benefits and Free On-Site Parking
Monday to Friday – 9.00am to 5.30pm

My client is a regulated business, specialising in selling payment solutions to the SME market on behalf of major UK banks.
Based in modern offices with tasteful décor, you will join an existing team to respond to customers who are approaching the end of their contract and may be looking to cancel or upgrade. You will do everything you can to ensure that the customers stay connected to the products and services by addressing any issues they have experienced and delivering a high standard of service.

The successful candidate will be professional and possess excellent customer service skills along with experience in a similar, call centre or office based environment. You must also be computer literate and be able to use Microsoft Office applications.

Responsibilities include:

- Handling customers who are looking to cancel or upgrade
- Using objection handling and negotiating skills to retain business
- Achieve individual and team targets
- Provide a high level of service on each customer interaction

You will benefit from a modern working environment with kitchen facilities, tea & coffee and weekly fruit basket, free on-site parking and on-site café facilities.

Full business induction and training will be provided along with continued support for personal development and progression.

Do not miss out! Apply now for immediate consideration or call Husna Chel at RZ Group Ltd on 01204 699008, for further information.

Recruitment Zone acting as an employment agency in regard to this advert.

Date Posted06/09/2017 13:19:00
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If you are interested in this vacancy, you can either apply using the link above or contact them directly using the following details:

Contact Details
EmployerRecruitment Zone Ltd
Tel0131 333 1555
EmailClick Here to Email Recruiter Directly

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