Customer Service Advisor â€“ Wythenshawe
Â£18,000 to Â£18,000 + Benefits and Free On-Site Parking
Monday to Friday â€“ 9.00am to 5.30pm
My client is a regulated business, specialising in selling payment solutions to the SME market on behalf of major UK banks.
Based in modern offices with tasteful dÃ©cor, you will join an existing team to respond to customers who are approaching the end of their contract and may be looking to cancel or upgrade. You will do everything you can to ensure that the customers stay connected to the products and services by addressing any issues they have experienced and delivering a high standard of service.
The successful candidate will be professional and possess excellent customer service skills along with experience in a similar, call centre or office based environment. You must also be computer literate and be able to use Microsoft Office applications.
- Handling customers who are looking to cancel or upgrade
- Using objection handling and negotiating skills to retain business
- Achieve individual and team targets
- Provide a high level of service on each customer interaction
You will benefit from a modern working environment with kitchen facilities, tea & coffee and weekly fruit basket, free on-site parking and on-site cafÃ© facilities.
Full business induction and training will be provided along with continued support for personal development and progression.
Do not miss out! Apply now for immediate consideration or call Husna Chel at RZ Group Ltd on 01204 699008, for further information.
Recruitment Zone acting as an employment agency in regard to this advert.