Maxine Corry
Address 1
Address 2
T: 0044 123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
A proven Bar Manager who ensures that sales are maximised by providing an excellent service and proactively managing stock to achieve profit targets. Maxine is a hard-working, hands-on individual who thrives under pressure and has a real passion for the food and hospitality industry. She is a pro at what she does and is a great leader who really cares about her staff. Has the ability to build rapport and long-term relationships with guests and staff. Possesses extensive experience of bar management in a high volume, fast paced bar facility. Can be relied upon to ensure that all wastage, spillage, complimentary food and drinks are correctly signed for, and recorded and that every effort is made to reduce and losses or leakage. Additionally, she has her own transport and can make her own way to work without the use of public transport or lifts. At the moment she works for ……….. where she leads others by setting examples for them through her own behaviour and decision making. One of her key duties is to maintain relations with members of the local community, the police and liquor licensing authorities. With colleagues she has a reputation for being a stickler for regulatory compliance. On a personal level she finds it easy to work flexible hours and is prepared to transfer to another venue at short notice, if required. Currently looking for a suitable position with a company that gives the utmost priority to ensure each individual feels supported and valued as part of its team.
CAREER HISTORY
BAR MANAGER – Start Date – Present
Employers name – Location
Responsible for handling the day-to-day operations of a busy bar and for creating a safe, fun environment for staff and patrons.
Duties;
- Creating and maintaining a positive and welcoming atmosphere for guests.
- Monitoring drink and beverage inventory levels and ordering supplies as needed.
- Complying with all health & safety procedures and standards including licensing laws.
- Implementing a rota structure to ensure that service is swift without over spending.
- Planning and delivering food and drink menus for private hires and special events.
- Keeping administrative files, paperwork and schedules in order and up to date.
- Developing the reputation and popularity of the Bar as a destination for people to come to relax.
- Overseeing the recruitment and training of new employees.
- Deputising for other Managers in their absence.
- Actively supporting the bars action plans in respect of diversity and equality.
- Holding regular meetings with security staff and updating their training on a monthly basis.
- Initiating and maintaining vendor relationships.
- Escalating any performance issues to the management team immediately, as regards to lateness, discrepancies and customer incidents.
- Attending training as required and arranging suitable training for staff when necessary.
- Attending staff meetings and making constructive contributions to any discussions taking place.
- Resolving all staff conflicts swiftly and properly to the satisfaction of all parties.
- Scheduling staff rotas in an efficient manner to best cover the demands of the customers.
- Ensuring the storage areas are kept in a clean, tidy and safe condition.
- Hiring and training staff to provide excellent service to patrons.
- Dealing with customer feedback and providing adequate solutions to customer complaints.
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Superb staff management and motivation skills.
- Excellent at building a rapport with colleagues and guests.
- Experience with booking systems, people management and stock controls.
- Familiarity with Quickbooks and other accounting based software.
Personal
- Observant and have the ability to think critically and efficiently.
AREAS OF EXPERTISE
Supervising staff
Customer service
Service standards
Food preparation
Talent management
Menus
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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