Maxine Corry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine is a customer focused individual who can be the heart and soul of any coffee shop. She is an all-rounder who will open the unit, prepare it for the shift and then close the unit. Always focused on delivering fantastic customer service and making the perfect coffee that won’t disappoint the customers. You can rely on her to calmly complete multiple duties at one time. Possess extensive previous experience of working in fast-paced coffee bars and restaurant environments. On a personal level she is passionate about working with quality food ingredients. Right now, she is looking to join a reputable company that is committed to creating an inclusive working environment for all its staff.

 

CAREER HISTORY

BARISTA – Start Date – Present
Employers name – Location
Responsible for assisting customers in a warm and friendly manner and ensuring their orders are taken correctly and delivered with a smile.

Duties;

  • Taking coffee orders from the customer or from a colleague.
  • Maintaining a stock of clean mugs and plates.
  • Disassembling and washing the coffee machine and other equipment.
  • Serving customers quickly and efficiently.
  • Providing clients with well-crafted, beautifully presented and tasty beverages.
  • Setting up of the coffee station at the start of the day for a successful shift.
  • Supporting team throughout shift to ensure delivery of service to brand standard.
  • Maintaining a tidy coffee station, equipment and coffee machines.
  • Cleaning and sanitising work areas, utensils and equipment.
  • Carrying out basic tasks on a computer or hand-held device.
  • Preparing and serving light food and snacks.
  • Attending team meetings as required.
  • Updating signage and displays to attract customers.
  • Demonstrating a thorough understanding of all the menu offerings.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location


KEY SKILLS AND COMPETENCIES

Professional

  • Proficient and consistent latte art skills.
  • Expert at adjusting the coffee grind during the day, depending on things such as the temperature and humidity levels.
  • A strong eye for detail and able to spot things others miss.
  • Positive and approachable manner.
  • Can work around peak hours, including nights, early mornings, weekends, and holidays.
  • Ability to gauge customers’ preferences.

Personal

  • Punctual and always on time.
  • Forming good customer relationships.
  • Exceptional listening and communication skills.

 

AREAS OF EXPERTISE

Welcoming customers
Following instructions
Coffee Tasting
Deep cleaning

 

ACADEMIC QUALIFICATIONS

University name  –  Degree details              Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

 

REFERENCES

Available on request.

 

 

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