Contact name
Position
Company name
Address
18th September 2024
Dear …………,
I would like to propose my candidacy for your position of Car Rental Agent which I saw advertised yesterday on the Dayjob.com website.
I can be a perfect ambassador for your rental company by providing excellent face-to-face customer service to renters.
I possess the correct mixture of knowledge of cars and understanding of the rental industry, that you seek in an applicant. Both these traits allow me to answer questions about various models of cars and the hiring options available to customers.
As a true team player, I liaise closely with colleagues to ensure a smooth operation and a high level of service at all times. I can be relied upon to ensure the security of company assets by qualifying all renters, ensuring they meet the company’s rental requirements. Furthermore, I find it easy to upsell and offer promotions to encourage customers to upgrade their services.
On the practical side of things, I will make sure that rental cars are properly maintained through routine servicing and cleaning. This combined with my ability to work in a fast paced sales environment, providing helpful, quality service and sales advice, makes me a perfect candidate for your vacancy.
Please be assured that I am also flexible in my working hours, and will not only be available during the day, evenings and weekends, but am also prepared to work at different locations.
For the last 3 years I have been employed by ………… in a similar role to the one you are advertising. As part of my duties, I am responsible for completing paperwork, updating computer records and taking payments. In addition to this I am involved in a range of other duties such as moving vehicles on site and interacting with customers at collection and return times. I also handle all rental paperwork and documentation efficiently and help customers complete their paperwork to speed up the booking process.
With colleagues I have a reputation for assisting customers with any problems that may arise during the rental process. I go out of my way to do customer ‘call-backs’ to check their satisfaction with the service.
I possess the empathetic communication skills needed to handle customer complaints with professionalism and confidence. Furthermore, I am also able to manage stressful or unusual situations in order to maintain good customer service.
At this precise stage of my career, I am interested in joining a company like yours that prides itself on creating a casual and friendly work atmosphere, where staff can thrive and grow.
A complete list of my skills can be found in the attached CV that came with this letter. I really look forward to having a one-to-one interview with you, where you will have an opportunity to explore my knowledge in depth and ask me tough questions.
Yours sincerely,
Name
Address
Tel: 0044 123 456 7890
Email: info@dayjob.com
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