Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

A capable Autocentre Manager who can deliver a first class customer experience within a busy environment, whilst at the same time providing key support to a team of talented Technicians in the workshop. Maxine is someone who is not afraid to get her hands dirty and interact with customers in person on the counter or over the phone. She has extensive experience of working within a demanding workshop where things have to be done on time and within budget. As a true professional she has a customer focused approach to everything she does and is very good at promoting and maintaining a company’s image, and acting as a brand ambassador. Right now, she is looking for a suitable position with a company that wants to recruit talented and proven individuals.

CAREER HISTORY

AUTOCENTRE MANAGER – Start Date – Present
Employers name – Location
Responsible for co-ordinating and controlling the work of the Autocentre staff, offering assistance and support as required

Duties;

  • Supporting other Autocentres, when asked and when necessary.
  • In charge of the selection, management, training, guidance and monitoring of staff.
  • Maximising volume to ensure profit and financial targets are met.
  • Supervising the accurate time clocking of jobs and daily time keeping of technicians.
  • Complying with all instruction from Regional Managers, Head Office or the company’s Board of Directors.
  • Managing workshop tools and stock.
  • Maintaining the cleanliness of the Centre and its equipment.
  • Providing customers with accurate invoicing updates to Work in Progress.
  • Reviewing all completed work by mechanics.
  • Returning faulty parts to suppliers.
  • Ensuring the security of all monies received.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional

  • Keeping complaints to a minimum.
  • Ability to develop and drive a successful team.
  • Identifying opportunities to reduce costs.
  • Ensuring that there are adequate staff on duty to meet work requirements.
  • Can lead and develop further a team of skilled individuals.
  • Extensive hands on mechanical knowledge.

Personal

  • An empathetic approach to both colleagues and customers
  • Have the drive and ambition needed to get on top of any problem.
  • A flexible ‘can do’ attitude.
  • Strong communication skills both written and verbal.
  • Can work well and can demonstrate a calm demeanour under pressure.

AREAS OF EXPERTISE

Workshop management
Quality control
Servicing vehicles
Autocentre administration
Health & safety
Vehicle repair

ACADEMIC QUALIFICATIONS 

University name  –  Degree details               Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

REFERENCES 

Available on request.

 

 

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