11 December 2018
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Hotel Sales Manager resume 1

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine is very good at maximizing hotel occupancy rates through creative and selective marketing campaigns. She is aggressive in targeting new business and has a track record of coming up with unique, refreshing and innovative sales ideas. As a true professional she goes out of her way to build good relationships with journalists and editors of trade related newspaper and magazine publications. Her key skills include; adjusting prices to create demand, encouraging repeat bookings and understanding guest’s needs. In her present job she has successfully marketed her hotel through Social Media, Sales Calls, PR and Advertising. Right now she would like a chance to work with an exceptional team and develop a 5 star career with an ambitious Hotel group.


CAREER HISTORY

Hotel Sales Manager - Start Date - Present
Employers name - Location
Responsible for working alongside the Hotels sales, events and marketing teams.

Duties;

  • Generating new leads for the hotel sales team.
  • Selling all aspects of the hotel including its spa, conferences, golf and entertainment facilities.
  • Making quick decisions relating to guest demands or requests.
  • Managing the sales budget of the hotel.
  • Maintaining regular contact with frequent guests.
  • Organising client entertainment events at hotels.
  • Carrying out sales visits.
  • Responding quickly to all in-coming sales enquiries by telephone, fax or email.
  • Encouraging guests to extend their stay by offering them incentives.
  • Contributing to hotel recruitment decisions.
  • Investigating guest complaints.
  • Travelling locally and nationally to meet clients.
  • Designing rate cards with competitive prices and then sending these out to prospective guests.
  • Returning business telephone calls.
  • Monitoring hotel occupancy levels.
  • Using social media tools to promote the hotel.
  • Carrying out routine performance audits.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional

  • Mediating between the opposing views of staff members.
  • Talking to guests face to face and in a professional manner.
  • Can remain focused on a topic for long periods of time.
  • Ability to organise and plan ahead.
  • Working cohesively with colleagues as part of a team.
  • Possessing an extensive list of hospitality industry contacts.
  • Have a detailed understanding of a hotels operations.
  • Experience of working in conference and events based hotels.
  • Keeping confidences and keeping work confidential.


Personal

  • Highly accomplished networking and team working skills.
  • Reading, analysing and interpreting general business reports and then coming to accurate conclusions.
  • Maintaining a professional appearance and demeanour at all times.
  • Driven and determined to achieve results.


AREAS OF EXPERTISE

Customer service
Guest relations
Corporate hotel sales


ACADEMIC QUALIFICATIONS

University name  -  Degree details               Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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