15 December 2018
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Lead Case Manager resume template 2

Maxine Curry
Dayjob.com
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine understands that listening is not the same as hearing. She is a forward thinking individual who are is able to make things happen quickly. As a dedicated professional you can rely on her to act with integrity and respect when interacting with service users, employees, agencies and individuals. In her current role she works within a multidisciplinary team framework building positive relationships with individuals to support their rehabilitation back into their communities. At work she is highly regarded for her ability to support, nurture, train and develop staff in a way that builds staff confidence, skills and knowledge across the team. Right now, she would like to join a company where competitive compensation and benefits, is not the only reason why people want to work there. 


CAREER HISTORY

LEAD CASE MANAGER - Start Date - Present
Employers name - Location 
Responsible for running a team of social care staff in an effective manner.

Duties;

  • Working within legislative frameworks to deliver care to those who need it. 
  • Mentoring less experienced practitioners or unqualified practitioners seeking a career in probation rehabilitation services.
  • Providing managers and the Director with up to date information about cases.
  • Meeting on a weekly basis with service users for counselling sessions.
  • Coaching clients towards self-sufficiency.  
  • Writing and presenting reports and information formally and informally to a range of audiences.
  • Regularly reviewing employee performance and providing supportive feedback to them.
  • Monitoring processes and standards to support the work of the department. 
  • Meeting service users directly to talk about their needs. 
  • Making presentations to large audiences. 
  • Undertaking other duties as may be reasonably required of me. 
  • Maintaining regular contact with criminal justice agencies.
  • Deputising for senior managers in their absence. 
  • Taking all reasonable steps to maintain good inter-employee relations. 


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional 

  • Capacity to manage raw emotions including conflict, challenge and trauma.
  • Leading and facilitating discussions to achieve positive outcomes.
  • Ability to work independently and manage an assigned caseload
  • Strong teamwork skills, ability to work collaboratively and consultatively with team members
  • Can work under pressure, to deadlines and with minimal supervision.
  • Willingness to travel nationally and stay overnight if required.


Personal

  • Projecting a professional, capable image in both action and appearance. 
  • Have high expectations of myself and of those around me.


AREAS OF EXPERTISE

Team work
Building relationships
Influencing change 
Delivering interventions


ACADEMIC QUALIFICATIONS 

University name  -  Degree details               Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES 

Available on request.
 


 

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