Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com
PERSONAL SUMMARY
A talented Salesforce Administrator who has a proven track record of transforming businesses through the intelligent use of Salesforce technology. Maxine understands business, technology and processes. She is passionate about transforming any IT infrastructure that she uses so that it becomes more efficient, scalable, and cost effective. At her current place of employment she works closely with management, key business contacts, and end-users to create and manage complex workflow rules, data validations, and approvals. Right now she would like to join a company that will take equally good care of both her and her career.
CAREER HISTORY
Salesforce Administrator – Start Date – Present
Employers name – Location
Responsible for working on the administration, maintenance and development of the company’s Salesforce based systems.
Duties;
- Carrying out Salesforce administrative work such as data entry, list uploading, list cleansing, reports, etc.
- Customising the Salesforce platform to meet the company’s needs.
- Liaising closely with business analysts, project managers and developers in order to ensure that the Salesforce system is managed effectively.
- Creating and modifying reports and dashboards.
- Working closely with stakeholders to discuss and design new Salesforce enhancements.
- Keeping abreast of new CRM technology & innovations.
- Maintaining clear lines of contact with all colleagues.
- Developing customised solutions to complex IT problems.
- Identifying gaps between the businesses needs and standard application functionality.
- Documenting the business’s needs.
- Putting together Salesforce objects, fields, workflows, validation rules and profiles.
- Delivering Salesforce training to staff as required.
- Executing test plans.
- Keeping up to date with procedure amendments.
- Handling specific Salesforce duties as assigned by senior managers.
- Manipulating and reformatting data.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Proven experience of Salesforce administration & configuration.
- Writing code software according to published standards and design guidelines.
- Producing Functional Design Documents.
- Mobilising business change by leveraging a Salesforce platform to enable fit-for-purpose scalable business solutions to meet the company’s needs.
- Experience in deploying and customising Salesforce.com.
- Good understanding of basic sales and telemarketing tactics.
- Developing Salesforce platforms to meet ever-changing needs.
- Flexible attitude and able to carry out a wide range of duties.
- Keeping a clean and safe working environment at all times.
- Knowledge of common project management methodologies.
Personal
- Never giving up until a project is fully completed.
- An aptitude for learning new systems.
- Keen desire to develop own skill-sets further through self-learning and training courses.
AREAS OF EXPERTISE
Salesforce support
Salesforce solutions
System maintenance
User management
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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