Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

A results driven and proactive Showroom Manager who can co-ordinate the functions of a showroom in a way that attracts clients and encourages them to buy. Maxine has a track record of transforming underperforming showrooms into thriving enterprises by building productive and successful sales and administrative teams. She will always ensure that the customer experience when visiting her showroom is second to none. In her current role she goes out of her way to greet clients both in person and on the telephone, assisting them with questions they may have and completing follow up sales calls. On a personal level, she has the ability to adapt to frequent change in a high pressure environment. Right now, she would like to grow personally and professionally as part of a dynamic business where the staff are looked after just as much as the customers.

CAREER HISTORY

SHOWROOM MANAGER – Start Date – Present
Employers name – Location
Responsible for enhancing customer satisfaction, meeting sales and profitability goals and managing staff effectively.

Duties;

  • Managing the performance and development of the showrooms staff to ensure the needs of the business are met.
  • Organising all advertising, planning showroom events and launching incentive programs.
  • Providing a first class customer experience to clients.
  • Greeting all customers who come into the show room in a professional manner.
  • Ensuring that all quotations detail the correct prices and products to prevent future complaints or problems from occurring.
  • Organising and developing all promotional activity within the showroom in a way that maximises sales.
  • Invoicing clients in a professional and timely manner.
  • Following up on all sales leads.
  • Making sure that customer complaints are dealt with a timely and efficient manner .
  • Reporting any issues to the Branch Manager regarding stock or suppliers.
  • Keeping the showroom area tidy and free from any potential hazards to both customers and employees.
  • Maintaining and updating content on the company website and social media pages.
  • Pulling sample requests and maintain a sample library.
  • Completing showroom administration and ensuring compliance with all policies and procedures.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional

  • Developing business strategies that will raise showroom traffic and optimize profitability.
  • Experience of selling expensive items like appliances and furniture.
  • Managing a showrooms inventory.
  • Being aware of new products coming into the market place from the suppliers.
  • Writing letters, business correspondence and other forms as required.
  • Strong working knowledge of Microsoft Outlook.
  • Ensuring high levels of customers satisfaction through excellent service.

Personal

  • Strong sense of responsibility and desire to get things done properly.
  • Being a shining example of well behaviour and high performance to others.
  • Warm, friendly and engaging personality.
  • A professional and kept appearance.

AREAS OF EXPERTISE

Coordinating staff
Budgeting
Arranging merchandise
Preparing quotes
Store operations
Lead generation
Staff management
Client interaction
Order processing
Sample requests
Administrative necessities

ACADEMIC QUALIFICATIONS 

University name  –  Degree details       Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

REFERENCES 

Available on request.


 

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