Maxine Corry
Address
T: 0044 123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
Maxine is a dedicated and knowledgeable Care Home Manager who can oversee the daily operations of a residential care home and address the needs of its residents. She is an expert at creating a warm and inclusive environment in which service users feel a sense of security and belonging, whilst at the same time retaining their dignity and self-respect.
You can rely on her to inspire a team to deliver the highest level of care to all residents irrespective of their background. Always strives to establish and maintain the trust and confidence of service users and carers. Has the networking skills needed to liaise with various stakeholders, including healthcare professionals, community leaders, and local authorities, to enhance the quality of life for residents.
In her current role she ensures the facility is equipped to deal with patients with specific needs. Ensures the efficient use of available resources within an agreed budget so that services meet the residents and home’s needs. Makes sure the highest standards are achieved in all areas including relationship cantered care, clinical care and dementia care.
A real professional who ensures that complaints and suggestions are positively actioned and dealt with correctly. Also not afraid to challenge poor practice and provide expertise and guidance for improving practice.
During her career she has run private care homes and government residential facilities. In this time, she has gained experience of providing services to a broad range of groups, including children, older people and those with mental health problems.
On a personal level she has the communication skills needed to actively engage with residents in conversation to build relationships and also offer emotional support to patients and their loved ones.
Right now, she would like to join a company that will support her in delivering a quality service whilst also working with her to develop her skills and further her career.
CAREER HISTORY
CARE HOME MANAGER – Start Date – Present
Employers name – Location
Responsible for running a care home that follows the standards and regulations of the Care Quality Commission (CQC).
Duties;
- Embracing positive and supportive working relationships with partner organisations.
- Ensuring appropriate induction, training and development of all staff and volunteers.
- Creating schedules for staff members to ensure someone constantly monitors residents.
- Administer medication to residents as required and ensuring adherence to protocols when doing so.
- Leading the clinical team by providing strong clinical knowledge, leadership and management to them.
- Building relationships with both internal and external stakeholders.
- Creating a compassionate and respectful environment for your staff and residents.
- In charge of recruiting and managing staff as well as hiring and firing workers.
- Maintaining high levels of occupancy.
- Ensuring all staff are annually appraised and that required standards of performance are being achieved.
- Making strategic decisions about the future and growth of the home’s care service.
- Working closely with the operations and marketing team to develop ways to introduce the home care service to the wider community.
- Ensuring all necessary quality standards are maintained and managed effectively across all new units.
- Managing budgets effectively to achieve financial targets and control costs.
- Overseeing administrative tasks and ensure timely record-keeping.
- Undertaking administrative tasks as required in relation to staff records, management returns and maintaining records.
- Being available to support staff either in person or on phone when on call.
- Deputising for other Care Home staff, as required.
- Conducting assessments and writing reports about the performance of a department of the care home.
- Delivering on revenue targets, as well as budget planning and cost control.
- Keeping the resident’s private information safe and confidential.
- Liaising with and maintaining partnerships with other local community organisations.
- Care planning for residents with complex needs.
- Ensuring prompt responses to emergency situations.
- Maintaining health and safety standards by regularly testing food quality, general hygiene and safety standards.
- Providing information, advice and support to residents’ families.
- Promoting the care home in a positive manner at every opportunity.
- Carrying out regular reviews of new employees during their probationary period.
- Identifying the training needs of individual staff members.
- Ensuring that Service Users receive a pleasant nutritional diet.
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Relevant degrees and qualifications in health and social care, nursing, and management.
- Established leadership skills needed to manage large teams.
- Effective multi-tasking and prioritisation skills.
- Excellent organisational and management skills.
Personal
- Flexible and willing and able to step in as and when needed in times of emergency.
- Have a passion for working with people and providing person-centred care.
AREAS OF EXPERTISE
Managing occupancy
Financial management
Relationship building
Client Acquisition
Quality Standards
Stakeholder Relationships
Management meetings
Staff recruitment
Child protection
Supervising staff
Care planning
Case reviews
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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