Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: [email protected]

PERSONAL SUMMARY

Maxine is an expert at sending drivers out to pick up and drop off materials. She will always ensure that the correct products and quantities are delivered in a timely manner. At the moment she is working in a busy dispatch centre, for an established transport planning team, on a diverse portfolio of projects in the residential, commercial and retail sectors. Her key strengths include; exercising sound judgment under stressful situations and acting as a liaison between the transportation staff and other departments. On a personal level she is someone who will always logically step through issues and troubleshoot problems by thinking outside of the box and being creative with solutions. Right now she has a strong desire to be part of a successful, young and energetic company.

CAREER HISTORY

DISPATCHER – Start Date – Present
Employers name – Location
Responsible for working with key delivery partners under the supervision of the Operations Manager.

Duties;

  • Operating a multi-frequency radio and computer-aided dispatch system.
  • Recording key information, such as a customer’s name, address, delivery location and time of service.
  • Reviewing route sheets, time cards, and performance reports.
  • Weighing trucks to ensure that material is correct and of the right weight.
  • Entering data into various computerized systems.
  • Maintaining up to date knowledge of routes and locations.
  • Operating a two-way radio base station.
  • Delegating tasks to junior staff.
  • Evaluating a drivers work performance.
  • Ensuring a prompt, courteous and efficient service to all customers.
  • Ensuring that technical equipment is properly maintained.
  • Supervising dispatch personnel.
  • Processing invoices and expenses.
  • Keeping in touch with clients as regards their deliveries.
  • Maintaining up-to-date contact details and telephone listings.
  • Operating office equipment like photocopiers, faxes and scanners.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional

  • Maximising capacity by ensuring the productive use of all vehicles, equipment and drivers.
  • Ability to coordinate with contracted trucking dispatchers and drivers.
  • Transmitting information clearly and concisely.
  • Retrieving and entering computer data for emergency response personnel.
  • Superb radio and telephone etiquette.
  • High level of computer competency.
  • Experience of working in a customer-facing position.

Personal

  • Reliable, dependable and always reporting for work on a consistent and predictable basis.
  • Working cooperatively with others.
  • Dedicated, hardworking and flexible approach to work.

AREAS OF EXPERTISE

Transport planning
Call taking
Dispatch functions
Paging communications

ACADEMIC QUALIFICATIONS

University name  –  Degree details           Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

REFERENCES

Available on request.

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