Maxine Corry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
Maxine always leads from the front and by example. She is more than happy to get stuck in and set the standards for others to follow. Her key strength is her ability to use the setting of clear goals for her team as a way to identify and develop the next generation of managers. In her current role she drives initiatives throughout the management team and in the organization, all in a way that contributes to long-term operational excellence. At work she is the go-to person for all aspects of licensing, food and health & safety compliance in line with the law. You can rely on her to ensure the smooth running of a business whilst at the same time maintaining high standards. Being a quick learner means she can swiftly gain a thorough working knowledge of a businesses products and operations. On a personal level she is passionate about delivering a premium quality guest experience. Right now, she is looking to join an ambitious company that is looking to expand and wants to recruit talented people.
CAREER HISTORY
GENERAL MANAGER – Start Date – Present
Employers name – Location
Responsible for controlling the daily operations of the business to ensure it is profitable.
Duties;
- Establishing a clear team mission and ensuring that all relevant parties are aware of it.
- Maintaining an open communication channel with all staff members.
- Leading in a firm but fair manner.
- Controlling expenditure by implementing cost management procedures.
- Creating a welcoming environment for guests.
- Giving individual members of staff feedback on how to improve their performance.
- Keeping a close eye on staff performance to identify any slack working practices.
- Managing staff employee relations and ensuring that employment legislation is adhered to at all times.
- Resolving internal staff conflicts efficiently and to the mutual satisfaction of all those involved.
- Analysing accounting and financial data and then drawing conclusions from it.
- Developing employees by providing ongoing feedback, establishing performance expectations and conducting regular performance reviews.
- Dealing with the public, customers, employees and government officials with tact and courtesy.
- Complying with the company’s policies and general operational standards and procedures at all times.
- Building relationships and working closely with senior members and clients across the business.
- Reporting all safety related incidents in line with the business contingency plan.
- Ensuring that employees work in a safe manner that does not harm or injure self or others.
- Promoting a positive working environment.
- Supervising, coaching and mentoring all employees.
- Ensuring guests are cared for to the highest standards.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Open to new ideas and ways of working.
- A strong and effective communicator who can quickly make friends with people she has just met.
- Prioritising tasks and ensuring the most important ones are done first.
- Strong hospitality background in F&B, events and hotels.
- Experience of operational roles within large organisations.
- Willing to work evenings, on call and weekends when requested.
- Creating, reviewing and implementing effective business plans.
Personal
- Not afraid to stand up to authority figures.
- Hard working by nature and never giving up on a project until it has been completed.
- Prepared to travel nationwide and internationally if required.
- Can make friends quickly with complete strangers.
AREAS OF EXPERTISE
Improving processes
Cutting costs
Sourcing products
Negotiating
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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