120 Vyse Street
3rd January 2018
Dear Ms Graham,
I have learned from several colleagues that your company is in need of a Lead Case Manager. In line with this, I would like to present my application for the said position.
As an experienced operator I have the capacity to manage raw emotions such as conflict, challenge and trauma. Furthermore, as a responsible person I will always demonstrate maturity and sensitivity to issues of faith, culture, and other sources of diversity when dealing with clients.
I am confident in my ability to use my judgement, intellectual ability and initiative to handle complex cases. Additionally, I have no trouble writing and presenting information formally and informally to a range of audiences.
For the last 3 years I have been employed by ………. where I have worked with both the victims and perpetrators of domestic abuse. I have been commended for maintaining client transactions and case note history by utilizing real-time data entries best practices to record notes, and also for keeping client information confidential. You can rely on me to ensure safeguards are in place to avoid breaches of confidentiality. Through my work I have gained an understanding of homeless families, their needs, and have learnt how to work with them to build action plans for their future.
On a personal level I am a true team player who is not afraid to communicate with colleagues about difficult or challenging clients and to then seek input on an appropriate course of action.
In conclusion I want to state that I would be very grateful for a chance to prove myself, and look forward to meeting you to discuss my application further. In this regard please feel free to contact me to arrange an interview at a time and place of your choosing.
Tel: 0044 121 638 0026
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