Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com
PERSONAL SUMMARY
Maxine has a track record of making shopping more enjoyable for people. She is a results driven professional who has a long history of adding value to every sale, and helping customers to find what they want to buy at the price they want to pay. As a true professional she works hard to ensure that people leave the store happy, thereby making it more likely that they will return. In her present role she is involved in setting sales strategy and targets with senior managers. During her career she has gained experience of selling fashion goods, electrical products, furniture, sportswear and watches. Her key strengths lie in ensuring that a customer’s needs are always met and in consistently setting high standards in how customers are treated. Career wise she has a desire to move up to increasingly responsible positions, and is currently looking for a role that offers a competitive salary and an excellent working environment.
CAREER HISTORY
SALES ASSOCIATE – Start Date – Present
Employers name – Location
Responsible for assisting in the day-to-day running of the shop.
Duties;
- Saying goodbye to leaving customers and inviting them to return again to the store.
- Keeping the store clean and organised throughout the day.
- Processing sales quickly, accurately and efficiently.
- Providing the highest quality of service to customers at all times.
- Listening to customer’s needs and then making appropriate suggestions.
- Answering customer phone calls.
- Advising on the availability of stock.
- Dealing with customer refunds and exchanges.
- Advising customers on any loans they can take out to make a purchase.
- Ordering stock from the warehouse.
- Balancing the till at the close of business each day.
- Unpacking and shelving newly arrived stock.
- Carrying out cleaning duties around the store, such as vacuuming and dusting.
- Using online and offline sales tools to sell products and services.
- Organizing and displaying merchandise.
- Arranging for orders to be delivered to the homes of customers.
- Taking cash payments off customers.
- Managing the upkeep and condition of all store equipment.
- Displaying merchandise in an attractive manner on shelves.
- Banking daily cash takings.
- Arranging window displays.
- Following cashing up procedures.
- Receiving stock deliveries.
- Informing guests or any promotions or special offers.
- Processing credit card transactions.
- Conducting sales presentations in front of prospective buyers.
- Notifying senior managers of any issues of concern.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Handling customer service inquires.
- Able to establish and maintain long-term relationships with customers.
- Able to interact with all types of customers.
- Coming up with new and innovative merchandising ideas.
Personal
- Having an outwardly friendly demeanour.
- Willingness to work varied hours, including nights, weekends and holiday periods.
- Plenty of stamina.
- Reliable and trustworthy.
AREAS OF EXPERTISE
Sort merchandise
Stock shelves
Stock management
Customer service
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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