A Senior Housing Officer CV must show the candidates experience of working in an accommodation-based setting, where they have successfully carried out a range of housing management and tenancy management tasks. Your CV has to portray you as someone who has a forward-thinking approach to tenant contact, income collection, and the allocation of empty homes.
In your CV you have to show you are a real professional who drives continuous improvement and embeds legislative expertise into everything they do. You also have to display your knowledge of statutory and regulatory requirements for housing management as well as your knowledge of safeguarding, housing benefit, and specialist interventions.
Our expert tips, prewritten examples, and compelling advice will assist you in writing a word perfect CV that will leave the recruiter wanting to know more about you as a candidate.
By: Iejaz Uddin – Updated 19 November 2025
Senior Housing Officer CV example
Maxine Corry
Address
T: 0044 123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
Maxine has extensive experience of supervising and managing teams within organisations providing Social Care and Social Housing. She can be a dynamic force for progress, motivating her team to support people looking for shelter and residents at risk of homelessness. As a highly organised individual she can manage her own time and workload to ensure that all contractual obligations are met.
In her current role she ensures that all services provided meet legal and regulatory requirements, achieve key performance indicators, and drive continuous improvement. With colleagues she has a reputation for implementing targeted improvements across the organisations homelessness and housing services.
During her career she has worked in stressful roles that required quick thinking and problem-solving under pressure. On a personal level she has the ability to empathise and build strong relationships with clients, colleagues, strategic partners and third party providers.
Right now, she is looking for a suitable role where she will enjoy a highly rewarding career, working for a progressive company who invest in, value and reward their staff.
CAREER HISTORY
SENIOR HOUSING OFFICER – Start Date – Present
Employers name – Location
Responsible for overseeing the day-to-day operations of multiple properties providing supported living accommodation for vulnerable adults and young people.
Duties;
- Ensuring that properties are safe, compliant, and well-maintained.
- Developing and maintaining internal relationships to help maintain business flow and meet agreed targets.
- Ensuring robust responses for the most challenging cases in accordance with statutory guidance.
- Undertaking tenancy audits according to target and gather customer data.
- Collaborating effectively with both internal and external partners to achieve goals.
- Maintaining accurate records of property checks, risk assessments, and maintenance logs.
- Acting as a positive role model to the team to support and motivate them to develop and progress in their role.
- Participate in the ‘Managers On Call’ rota to ensure that a point of escalation is available out of hours.
- Ensuring all team members are up to date with training in line with the organisation governance framework.
- Attending regular staff or other related meetings and contributing positively where appropriate and relevant.
- Creating a supportive, structured environment for residents to promote their independence and stability.
- Organising repairs, maintenance, and refurbishment with contractors and landlords.
- Carrying out regular estate inspections and ensuring properties and communal areas are well-maintained.
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Ability to communicate effectively in both written and verbal forms.
- Have strong leadership and critical thinking skills.
- Strong leadership, influencing, advocacy, and negotiation skills.
- Acting as a primary point of contact for complex queries and complaints and bringing them to a successful conclusion.
Personal
- Have a positive approach and friendly manner with the ability to work effectively as part of a small team.
- Able to react quickly and calmly in urgent situations.
AREAS OF EXPERTISE
Housing Management
Property Maintenance
Identifying inefficiencies
Measuring performance
Tenancy management
Estate Management
Income Recovery
Arrears Management
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
How to write a Senior Housing Officer CV
Your CV is a tool which is used to market yourself to prospective employers. For success, you’ve got to tailor it to the role by using keywords from the job description to ensure your CV passes through Applicant Tracking Systems (ATS) and aligns with the requirements of the position.
For a Senior Housing Officer job that means showing you have the skills and knowledge of best-practice and current thinking when working with vulnerable people or families facing homelessness. Below is a list of skills that you include in your CV:
Property management
- Experience of screening tenants, creating leases, collecting rent, and dealing with tenant inquiries.
- Ensuring compliance with fire safety, gas safety, electrical safety, and environmental health standards.
- Knowledge of relevant housing law and legislation as well as welfare benefits, and best practices in the sector.
- Creating up-to-date policies and procedures for all aspects of property management.
Team player
- An expert at forging effective partnerships across teams and agencies.
- Working closely with support workers, housing officers, and external partners to ensure consistent service delivery.
Tenant Management
- Overseeing all tenant move-ins and move-outs, as well as property viewings, tenancy sign-ups, and inductions.
- Knowledge of the administration required for rental properties and the landlord-tenant relationship.
- Marketing the property and finding suitable tenants.
Compliance issues
- Arranging audits and inspections by local authorities or commissioning bodies.
- Ensuring the property meets health and safety standards, environmental regulations, and tenant rights.
- Good record management skills and able to maintain comprehensive records of all compliance-related activities.
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