Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

A highly motivated Tour Guide who is a natural communicator and able to provide an entertaining and informative excursion to her customers. Maxine has a flair for talking to groups of people along with a good memory for facts and figures. She has always been a fantastic storyteller with an infectious sense of humour and is an expert at thinking quickly on her feet. In her current role, she provides tourist with a unique, unforgettable experience that encourages them to fully participate with what is going on around them. Through her career she has learnt how to lead visitors through sites of historical and cultural interest. As a true professional she always displays a true passion for what she does. Right now, she is looking for a suitable position with a company that wants to employ hardworking individuals who get results.

CAREER HISTORY

TOUR GUIDE – Start Date – Present
Employers name – Location
Responsible for guiding visitors, delivering an informative tour and offering commentary whilst utilising a pre-determined script.

Duties;

  • Learning and retaining information provided by a script.
  • Explaining the history of attractions and giving interesting talks to both international and local tourist.
  • Working with other staff to prepare material for the Tours.
  • Greeting and welcoming Tour groups upon their arrival at the meeting place.
  • Ensuring that tourists are never left unattended at any time.
  • Registering visitors and issuing them with the required identification badges or safety devices.
  • Pitching to people in a skilful and diplomatic manner.
  • Outlining and enforcing the safety rules that groups will be required to follow whilst on tour.
  • Monitoring visitors activities in order to ensure compliance with the Tour regulations and safety practices.
  • Performing clerical duties, such as filing, typing and routing mail and messages.
  • Providing safety for the group, performing activities such as directing emergency evacuation and have a working knowledge of the company’s first aid policy.
  • Providing in-depth knowledge about the destinations for tourists and vacationers.
  • Delivering content at the right level to ensure visitors exceed their expectations of the visit.
  • Ensuring all opportunities are taken to up-sell merchandising and official photo opportunities.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional

  • Physically fit and able to lead the Tours on long trips.
  • Comfortable with interacting and meeting with people from diverse backgrounds.
  • Empathetic and highly sensitive to people’s backgrounds, cultures, and differences.
  • Know how to communicate passion to others and make them excited about a tour.
  • Comfortable keeping a potentially large group of people entertained for several hours.
  • Experienced at adjusting tours spontaneously according to traffic delays or accidents and keeping tourists entertained.
  • Delivering informative and engaging tours.
  • Adapting to and engage with visitors of all ages.
  • Capable of learning new material rapidly to enhance the Tour groups experience.

Personal

  • Responsible and mature by nature.
  • Have clear communication skills and able to concisely get a point of view across.
  • Presentable and professional in appearance and demeanour.
  • Confident and outgoing personality.
  • Ability to quickly build relationships and rapport.
  • Adept at gaining a rapid understanding of a tour route.
  • Personable, outgoing, reliable and responsible.

AREAS OF EXPERTISE

Tour routes
Script learning
Sales pitch
Health & safety
Map navigating
Android & iOS
Computer literate

ACADEMIC QUALIFICATIONS 

University name  –  Degree details               Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

REFERENCES 

Available on request.

 


 

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