Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com
PERSONAL SUMMARY
Maxine comes to you with a strong background in driving high performance within a team through effective employee management techniques and process development. She has first class communication skills, and a keen understanding of how to lead people and deliver a company strategy. As a seasoned professional with a sharp business mindset she can provide stable leadership to any department. At the moment she works for ………………. where she has been commended for implementing initiatives that have led to improved staff morale. Her key responsibilities are to ensure the smooth running of her team, hit set targets and report daily to her superiors. Through her working life she has learnt how to collaborate with others to achieve goals. Aside from her professional competencies she has high levels of resilience and is able to deal constructively with conflicting priorities and setbacks. At this stage of her career, she would like to join a company that offers a full training and induction program to introduce the successful candidate to their way of working.
CAREER HISTORY
ASSISTANT MANAGER – Start Date – Present
Employers name – Location
Responsible for ensuring that the team on shift are briefed well and that all KPIs and targets for that day are achieved.
Duties;
- Setting targets for staff with clear standards and time scales.
- Ensuring that training records are updated regularly.
- Maintain accurate audit trails for complex projects.
- Training junior managers and staff on what to do, as well as what not to do.
- Delegating tasks to employees.
- Giving feedback and suggestions on staff performance.
- Monitoring and procuring needed supplies for the office, reception, mailroom, and kitchen.
- Preparing and presenting individual employee reviews.
- Accurately recording, reporting, and analysing overhead expenditure.
- Developing and maintaining excellent client relations to ensure repeat business.
- Maximising revenue opportunities.
- Hiring, training and developing new employees.
- Suggesting sales training programs and techniques for individual staff members.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Actively marketing and promoting the business.
- Dedicated to customer satisfaction and a great customer experience.
- Leading with style.
- Knowledge of a public sector setting and involvement in a large, complex environments.
- Ability to work different shift patterns.
- Familiarity with financial and customer service principles.
Personal
- A willingness to listen to the opinion of others and learn from them.
- Have the confidence to express an opinion.
- Genuine and always true to herself.
AREAS OF EXPERTISE
Customer service
Problem solving
Recruiting staff
Work scheduling
Delegating tasks
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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