Maxine Corry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
Maxine puts her customers at the heart of everything. She is an expert at getting clients to make repeat purchases and recommend them to others. What really sets her apart though, is her ability to identify opportunities and take advantage of them. This skills enables her to create profitable commercial relationships with customers that ultimately delivers brand, volume, margin and distribution objectives. In her current role she gets results through a variety of prospecting, selling and account management activities. At work has track record of making the correct calls based on available information. She never acts on hunches, but instead always uses data and logic to direct her decision-making and actions. Through her career has had experience of dealing with sensitive information and in situations where discretion is a must. Right now, would like to join a company that is not only expanding and growing, but also has great future career prospects.
CAREER HISTORY
BUSINESS RELATIONSHIP MANAGER – Start Date – Present
Employers name – Location
Responsible for building strong relationships with a broad range of key individuals, clients and partners.
Duties;
- Communicating with customers regarding their business requirements, interpreting these and then recommending a service that fits their needs.
- Monitoring customer satisfaction and finding areas that can be improved.
- Identifying and driving continuous improvement initiatives to streamline operations.
- Developing new business with both new and existing clients.
- Approaching potential customers to establish relationships.
- Resolving customer queries in a polite and professional manner.
- Spotting and executing opportunities to grow market share.
- Utilising research methods to gain insights into customer values.
- Finding ways to outperform the competition.
- Driving sales across all service and product areas.
- Acting as a liaison between IT and other business units in the company.
- Uncovering new business through cold-calling, follow-through with referrals, and outside sales activities.
- Producing relevant reports in a standard format and within agreed timeframes.
- Ensuring that conflicting stakeholder requirements are mediated appropriately.
- Understanding and anticipating customer’s needs and aspirations.
- Building mutually beneficial stakeholder and customer relationships
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Communicating both good and bad news in a tactful manner.
- Clearly articulating complex problems and concepts to non-technical people.
- Good understanding of consumer insights.
- Understanding of B2B and B2C market dynamics.
- Ability to quickly understand complex data and condense it into key takeaways.
- Staying on top of industry and technological trends that are relevant to the business.
- Strong writing, speaking and presenting skills.
- Can operate in high-pressure situations.
Personal
- Working in a professional and tactful manner when dealing with colleagues and clients.
- Accepting responsibility for own actions.
- Identifying and addressing own professional growth needs.
AREAS OF EXPERTISE
Uncovering opportunities
Client engagement
Relationship building
Strategic thinking
Investment decisions
Staff management
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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